西餐宴會(huì)服務(wù)知識(shí)問(wèn)答題及答案-資料下載頁(yè)
2025-06-25 00:13本頁(yè)面
【正文】 eck which bills are damaged and show them to the guest .C. Let the cashier explain to the quest in detail or take some temporary measures with the management39。s approval . the following question：（問(wèn)答）What are the grades of beef or lamb to be done?（at least four）A. Blue B. Rare C. Medium rare E. Medium well F. Well done G. Very well done（二十六） the following into English：（漢譯英）我們有香草冰淇淋、草莓冰淇淋、咖啡冰淇淋和巧克力冰淇淋，您要哪種？We have vanilla, straberry, coffee or chocolate ice cream available.Which would you like? the following question：（問(wèn)答）Sometimes, guests invite you do dance after a banquet, what should you do?A. At first thank the guest for the invitation but refuse.B. Tell the guest that you are on duty and must be a available for any of the supervisor′s assignments.C. Thank the guest again for the invitation. the following question：（問(wèn)答）What is American breakfast?A. Variety of chilled fruit juices. B. Fried, scrambled and boiled eggs.C. Ham, bacon, sausages. D. Bread, toast, croissant and danish pastries.E. Fruit－jam, Honey, butter. F. Tea, coffee and cocoa.（二十七） the following into English：（漢譯英）您是用現(xiàn)金、支票還是用信用卡？Will you pay cash, check or credit card? the following question：（問(wèn)答）What should you do if some guests plain that it′s too cold in the Dining Room while the others say it′s OK?A. Adjust the air－conditioning system accordingly.B. If it doesn′t work, give those who plain a different seat.C. Tell the Engineering Department to fix it immediately. the following question：（問(wèn)答）What is continental breakfast?A. Variety of chilled fruit juices.B. Bread, toast.C. Jam, butter and honey.D. coffee and tea.（二十八） the following into English：（漢譯英）我們有廚師沙拉、凱撒沙拉、什錦沙拉、健身沙拉。您要哪種？We have Chef′s salad, Caesar salad, mixed salad or health salad.（Weight―watcher′s salad）.What is your preference? the following question：（問(wèn)答）What should you do if a guest is interested in some of the hotel′s utensils and wants to take them away as souvenirs?A. Don′t refuse immediately.B. Report to the direct supervisor and check how many utensils are left in the storeroom.C. Tell the guest that he/she will be charged if he wants to take ia away by showing a price list made by hotel management. the following question：（問(wèn)答）What are the most popular imported beers available in China?（at least 5）A. San Miguel B. Heneiken. C. Carsberg. D. Blue Ribbon E. Lowenbrau F. Suntory G. Guiness Stout H. Tiger（二十九） the following into English：（漢譯英）我們提供上門服務(wù)，有全承包失、部分承包式和服務(wù)承包式，您要哪種？We provide an outside catering service . There is full outside catering, partly outside catering, and outside catering with service only . the following question：（問(wèn)答）What should you do if a guest tells you that he/she has lost something?A. At first, tell the guest not to about it .B. Ask the guest what he lost, where, and when and take nites .C. Contact the lost－and－found room or department concerned .D. Report to the guest as soon as possible . the following question：（問(wèn)答）What alcoholic drinks （fortified wine） should go with cheese?Port wine .（三十） the following into English：（漢譯英）這是您的帳單，總共外匯券5，500元， 包括10%服務(wù)費(fèi)。謝謝，希望您再來(lái)。Here is your bill, the total amount is FEC 5,500 including 10% service charge .Thanks, hope to see you again . the following question：（問(wèn)答）What should you do if a guest does not have enough money to pay a bill?A. Report to the direct supervisor .B. Tell the guest that he can pay the bill next day or some time later . C. Ask the guest to leave his address, telephone number or . card if necessary .D. Confirm the deadline for setting the bill . the following question：（問(wèn)答）What alcoholic drinks do guests usually order after meal?Brandy, Liqueur or Port .17 / 17
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