【導讀】創(chuàng)建中國最著名的住宿業(yè)品牌！最高，從而為我們的客戶提供“干凈、溫馨”經濟型酒店產品；我們的業(yè)主能夠獲得穩(wěn)定而有競爭力的投資回報；由此創(chuàng)造我們的“如家”品牌。一個成功的酒店連鎖組織的所有組織行為都是圍繞著品牌形象展開的，良好的品牌形象是所有酒店連鎖組織生存的基礎。如家酒店連鎖的目標是為顧客提供快捷簡便、標準化、一致性的服務。為了保證酒店連鎖品牌形象的良好性和一致性，如家酒店連鎖公司制定了一套符合實際操作的標準的服務手冊，指導和規(guī)范“如家快捷酒店”直營店和特許經營店的管理和服務。本手冊內容屬如家酒店管理有限公司內部資料，任何人未經許可不得翻印和外傳。

　　

【正文】 餐廳毛利（％）【此表尺寸為： A4橫版】附表1：餐廳清潔標準餐廳/咖啡廳C11餐廳地面清潔1天C12餐廳玻璃門1天C13餐廳家具清潔1天C14餐廳自助餐具清潔1天C15廚房墻地面清潔1天C16餐廳綠化（盆）清潔1天C17廚房灶臺1天C18微波爐1天C19蒸箱1天C71餐廳墻面清潔7天C72餐廳畫面清潔7天C73餐廳綠化（盆）養(yǎng)護7天C74餐廳玻璃窗7天C75餐廳冷藏柜7天C76餐廳調味罐7天C77廚房煙罩清潔7天C78廚房冰箱7天C79廚房地溝7天C710 保潔柜7天C711滅火箱7天C151餐廳燈具清潔15天C152餐廳餐布清洗15天C153餐廳操作柜15天C154開水箱15天C301廚房痹油池清掏30天C302滅蚊燈30天C1801廚房煙道清潔180天C01椅套、窗簾、紗簾隨時另準備1：，便于隨時調換附表2：餐廳服務標準表餐飲服務　　　　客人到位接待時間 分鐘從客人入座到送茶時間　客人點菜開始時間 分鐘從客人入座到點菜時間　客人第一道菜到位時間 分鐘從客人點菜結束計算　結帳時間（現(xiàn)付） 分鐘客人現(xiàn)金支付或信用卡　結帳時間（記帳） 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