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ns. If you send a woman, she must expect to encounter some condescending behaviour and to be tested in ways that a male colleague would not. ? Include delivery dates in contracts. Deadlines are often viewed as fluid rather than firm mitments. ? South Africans do not like haggling over price. ? Decisionmaking may be concentrated at the top of the pany and decisions are often made after consultation with subordinates, so the process can be slow and protracted. Business Culture ?Greetings ? Englishspeaking South Africans tend to adopt a rather polite and formal manner of address. ? In the more traditional African societies much more importance is placed on greeting someone , necessary to say a bit more than a rushed “good day” by adding a few questions like ‘Is all well today?’ or ‘Is your family well?’ ? Blacks are generally less informal and more personal when greeting those they do not know. ? Common practice : offer a firm handshake with eye contact. ? Female associates: wait for the woman to offer their hand first. ? In a social situation, once one is more familiar with people, men will greet women friends with a kiss on the cheek. Business Culture Do’s and Don’ts ? DO include deadline dates in contracts, as the South African approach to deadlines is particularly casual and firm mitments are not often made. ? DO maintain eyecontact at all times, especially when shaking hands with your South African business colleagues. This is an essential part of developing trust. ? DO dress conservatively, particularly for initial meetings with new business associates. ? DON’T raise your voice or interrupt whilst your South African counterparts are speaking. Both actions lack the personal approach to a business relationship and therefore may be interpreted as an insult. ? DON’T be surprised if your South African business colleagues ask what may seem to be personal questions about your way of life after a relatively brief period of time. Characteristically, South Aficans tend to be warm and friendly people. ? DON’T show impatience towards decision making. Forcing deadlines or rushing deals may prove counterproductive since the pace of business in South Africa is reasonablyslow and protracted. Reference: ? ? ? ure/doingbusinessin/Doing%20Business%20in%20South% ? pdf ? / ? ?id=690 THANKS FOR YOUR ATTENTION