【正文】 interested in your new type of microwave oven advertised in Today’s Guangzhou Daily. Would you send me a catalog?A：Sure. May I have your name and mailing address, please?B：Okay. My name is John Smith. My address is Apple Road, Dongshan District, Guangzhou. The zip code is 5100000.A：Thank you. Mr. Smith. You’ll get a catalog in a few days.Role Playing主動提供咨詢A：I’d like to know more about your products.B：Which product particularly interests you?A：I’m interested in your latest products.B：Shall I send you a sample?A：That’ll be great.B：Is there anything else I can do for you?A：Nothing else for the moment. Thanks.B：You are wele. Thank you for your inquiry. Bye.A：Bye.Role Playing聽力訓(xùn)練：P69, （call 1, call 2）第11知識點：訂貨與接單I’d like to order the remote controls.place an order for “訂購~（貨名）”We’d like to place an order for 50 mobile phones.Can we place a trial / test order?We’d like to make an additional order.Do you have MK30 in stock?Is sth still in stock?Are these glasses in supply?Are you still making this type of video camera?Is this model sold out?接單How many do you need?Could you fax your order later?Would you fill in the order form and return it to us?Let me repeat your order.They’re out of stock now.The camera you ordered is not in stock.The stock of that model is getting low.We have a large stock of sth.Our supplies are limited.Role Playing聽力訓(xùn)練：P67, , , 第12知識點：討價還價詢問價格How much is it / are these?What is the wholesale price?Does the price include sales tax?How much is it for 1,000 units?對價格做說明The price is slightly higher.Our price has remained constant.Your price is high pared with those quoted by others.We’ve lowered the price.We’re thinking of a 10% price increase.要求降價Could you give us a discount?What kind of discounts are you offering on the product?Can we get a discount on the old model?Could you give us a better price?Could you please reduce your price by 3%?Would you review your price again?委婉拒絕降價This price is our lowest possible.Our profit would be squeezed by that price.We may offer you a quantity discount.If you buy 100 units, I could consider a better discount.示范練習(xí)：A：How much is this model?B：This is $100.A：What about that one?B：The price is slightly higher. It’s $110.A：I’m afraid we cannot afford it.B：We can consider a discount if you could order 1,000 units.A：What kind of discounts are you offering on 1,000 units?B：I can offer a discount of 10%.A：Could you give us a better price?B：This price is our lowest possible.A：We’d like you to e down another 5%.B：No way! It means we offer it to you at cost.Role Playing第13知識點：支付期限和方式關(guān)于支付條件（籠統(tǒng)說法）Could you tell me what are your terms of payment?支付期限When is the payment due?Your payment is due on October 30th 2004.Payment is due within 30 days of the invoice date.We’d like to set the payment date on April 1st.Please transfer $ 500 to our account today.We charge a service fee of 5% per month for late payments.Would it be possible to put off the payment for 3 months?支付方式（分期/ 提前/ 一次性/ 貨幣種類）Can we pay in installments?pay in (monthly) installments—（按月）分期付款Can we pay over time? 能分期付款嗎？We can arrange the payment in monthly installments of $10, 000.Can you make an advance payment?We’d like it in one payment.I’d like you to make payment in . dollars.I prefer to pay in Japanese yen.We’ll pay in cash on delivery. What mode of payment do you prefer?Payment in cash/ cash payment示范練習(xí)：A：Could you tell me what are your terms of payment?B：Payment is due within 30 days of the invoice date.A：Can we pay over time?B：We’d like it in one payment. We charge a service fee of 5% per month for late payments.A：Oh, really. We’d like to pay in ( monthly ) installments.B：If that, please transfer $500 as deposit to our account today.A：OK. Then we will arrange the payment in monthly installments of $100,000.Role Playing第14知識點：交貨期How soon can you deliver?When will you be able to deliver sth?How long will it take for the goods to arrive?Will you be able to deliver the first 50 units by July 7th?Delivery must/ will be within 2 weeks.It’ll be delivered to your office on March 10th.2 boxes of spares should/will arrive within a week.You can have the first 100 units before the end of the month.I’ll arrange immediate delivery.We’ll make arrangements for prompt delivery.急需We need the ponents urgently.We’ve got to have the products within the week.Will you arrange an express delivery?Could you send us a replacement by May 3rd?示范練習(xí)：A：I’m calling about the shipment schedule.B：Which shipment are you referring to?A：Shipment number 1030. How soon can you deliver?B：We’ve already sent it. I’m sure you’ll get it by Friday.A：That sounds great.A：How long will it take for the goods to arrive.B：They’ll reach you by the 10th.A：The 10th. Can you move up the delivery date?B：Are you in a hurry?A：I would say it’s urgent.B：OK. I’ll arrange the delivery right away.A：I appreciate it, Mr. Hu.B：You’re wele.move up意為“將~提前”，delivery date直譯為“送貨日”，但在商務(wù)英語中其表達(dá)為“貨物的交貨期限”，正規(guī)用delivery deadline.Role Playing第15知識點：Sales Review and Forecasts（箭頭符號的英語表達(dá)及原因分析）↑increaserisego upsoar↓decreasefall declinedrophot weatherlaunch of new productopening of a new factorysuccessful marketing campaignincrease in tourismwet weatherprice increaseeconomic recession↑/↓remain unchangedlevel off一些必要的修飾副詞slowlysteadilydramaticallysuddenlyslightly運用實例Sales in Brazil decreased slightly.Sales in Iran remained the same.Sales in China soared.There was a slight decrease in sales in Brazil.There was a sharp ris