【正文】 raft type is unsuitable for animal transportation.( . There is no suitable space in the cargo hold.)?The pet does not conform to the relevant regulations of the departure, stopover, destination city or country.?The passenger does not acknowledge the carrier’s condition for pet transportation and container, or reject to fill in the APPLICATION FOR PETS TRANSPORTION OF HAINAN AIRLINES ,or has not get ready all the related documents for transportation. 2. The Necessary Documents for Transporting Pets1) Passengers should prepare the following documents below at least 7 days before the departure for international flight.①Valid entry or exit document issued by the relevant government (destination and stopover)②Valid health certificate and rabies vaccine injection certificate issued by the relevant authorities ③Prepared entry permit, health certificate and vaccine injection certificate required by all the entry or stop country④Extra special documents required by the entry or exit governments during the whole journey 2) Documents for the domestic transportation①Valid Certification for animals quarantine issued by the Animal Health Supervision，especially the vehicle disinfection situation must be filled and the document must be stamped with the special seal of the supervision.②Valid animal vaccine injection Certificate.3) The documents for service animalsBesides the certificates mentioned above in the item 1 and item 2, the passengers should also carry a valid Qualified Certificate for Pets Training, Employee39。s Card of The Animals and/or the . card.4. The Requirements of the Container.①Hainan Airlines will not offer container for the pet at the airport. Passengers taking pet must prepare special shipping container designed for transporting pets by air, and ensures that the container can be locked, prevent escape or leakage, and is clean.②The container must be made of solid materials and its top is fixed. There are 3 sides at least ventilated and its door must be metallic. All the parts ( including nuts, screws and door) must be installed pletely. The door must be firm with locking device and fixed handle or protuberant edge.③The container’s vents should be metallic grille. If the vents are not metallic, they must be rounded or air holes in other shapes.④The container should the big enough so that the pet can stand, sit down, turn around and lie down freely. The container’s bottom should be smooth and can be fixed but not slide around.⑤Wheels of container should be fixed or removed so that the container will not slide around during transportation. The container must be packed properly. For mediumsized container, the top and bottom sides should be packed at least 2 circles with shape。 for largesized container, at least 3 circles are needed for the top and bottom sides, and straps should be placed evenly. To avoid the turnover to alarm the animal in the container during packing, the flanks cannot be packed laterally and the straps should be vertical and parallel and will not fall off under normal circumstances during transportation. ⑥The container should be covered with bibulous materials, such as towels, pet diaper or white newspapers to prevent the pet’s excreta from overflowing to contaminate other baggage. Hainan Airlines附件3：海南航空各機型運輸活體動物貨艙艙位標準機型貨艙是否可以運輸活體動物B767300前貨艙不可以后貨艙可以散裝艙可以B737800前貨艙可以后貨艙可以B737700前貨艙可以后貨艙可以A330200前貨艙可以后貨艙不可以散裝艙可以A330300前貨艙可以后貨艙不可以散裝艙可以B7878前貨艙可以后貨艙不可以散艙可以注：本規(guī)定下發(fā)后，由公司維修工程部負責(zé)上述標準的維護更新。附件4：寵物托運保障流程圖 （正常保障流程圖） （受傷、死亡信息通報流程圖）附件5：海航寵物運輸保障作業(yè)單工作步驟關(guān)鍵點確認㈠查驗①動物檢疫合格證明：“運載工具消毒情況”處須有動物衛(wèi)生監(jiān)督所檢疫專用章②寵物疫苗注射證明*表示為國際航班特別要求*相關(guān)政府核發(fā)的有效輸出/輸入文件*有效當(dāng)局核發(fā)的的有效健康聲明書及狂犬病疫苗注射證明書*所有行程中涵蓋的入境/國境國要求的入境許可、健康聲明書及注射證明③《寵物運輸申請書》旅客簽字確認：種類、健康狀況的確認：金屬門、金屬通風(fēng)口或圓形通風(fēng)口，材質(zhì)堅固㈡交運：先使用網(wǎng)兜：井字形，防護網(wǎng)兜外，穿過金屬門格柵①托運行李條：易碎處劃勾，并由旅客簽字②優(yōu)先行李標識③易碎品標識④請勿倒置標識：內(nèi)含簽字后的寵物運輸申請書2份，1份值機員留存。：填寫行李逾重收費單㈢裝卸：人工將寵物箱搬運至行李分揀專區(qū)：截載前電話通知配載人員寵物數(shù)量：后裝先卸，裝載制定貨艙門口位置：填寫《特種行李機長通知單》㈣經(jīng)停在打開貨艙的情況下，核實寵物狀況，并通報客戶服務(wù)席。㈤到達：優(yōu)先將寵物卸下，并放置在行李托板上：人工將寵物箱搬運至行交付區(qū)，并交給旅客：收回一份已簽收的《寵物運輸申請書》信息傳遞要求：1. 目的站公司駐場單位工作人員通過服務(wù)網(wǎng)查詢進港航班是否有寵物運輸；2. 目的站無海航工作人員時，由始發(fā)站工作人員通報客戶服務(wù)席，客戶服務(wù)席通報至目的站機場代理單位工作人員。附件6：不適合航空旅行的寵物品種圖片示例分類品種圖片備注扁平鼻的貓緬甸貓喜馬拉雅貓波斯貓異國短毛貓。扁平鼻的狗梗犬拳師犬斗牛犬獚犬獒犬巴哥犬馬士提夫犬美洲斯塔福德犬美洲囂犬波斯頓小獵犬布魯塞爾格里芬犬西班牙獵犬英國玩賞曲卡犬英國玩具獵鷸犬查理士王小獵犬斗牛馬士提夫犬比利時粗毛犬阿芬平嘉犬拉薩犬京巴犬松獅犬日本狆犬日本犬秋田犬（指生活在日本的狗所用的總稱，包含以下六種犬）甲斐犬紀州犬柴犬四國犬北海道犬沙皮犬西施犬斗犬比特犬土佐犬巴西菲勒犬及其雜交品種阿根廷杜高犬其它薩摩耶犬41 /