【正文】 available30%C. ask him what’s going on12% D. record the thing first, then tell your colleague25%Usually, in the workplace, employees use the phones to contact others. So a person39。s phone etiquette often determines the image of the person and his pany. Standard phone etiquette not only embodies personal humble polite style, but also to reflect the pany39。s efficient and modern management. In the table above, we test three different questions about the etiquette requirements of making and answering phone calls. In all three questions, have the highest correct rate( 56%), and the others are both below 50%, which shows students’ weakness in the telephone etiquette. On the phones hanging, about 56% students know that it should be hung up by the highstanding person first. However, about the waiting time on the phone, only 23 students think no more than 2 minutes is the proper time, others all choose the wrong answers and 50% of them misunderstood 1 minute is right. In the last question, most of them don’t know about it very much. About 30% part of think recording things is first when you answer for others. Only 30 people got the right answer. Business Etiquette in Social OccasionDuring the process of socialization, etiquette learning is an important part for a person in social occasion, which is beneficial to promote people’s good interpersonal relationships, form a harmonious atmosphere and improve their social ability. For college students, after graduation, they have to know how to deal with the leaders, colleagues, how to build good relationships and how to conduct selfimage design during work. If they do not consider the etiquette in social occasion, it will inevitably affect the depth and persistence of munication between people. In the table below, we take these etiquettes that usually are used in social occasion as example.Table Etiquette in Social OccasionNo.Question TypeRight Answer Rate (%)13,14,15Gift etiquette%5,6Card etiquette%10,11,12Banquet etiquette%28,29,30Foreign etiquette%7.Greeting etiquette%As a result, we find out that most of our English majors don’t know about etiquettes in social occasion very much. The right proportions of most questions are below 50%.Now, let’s discuss the tables below in details:Table Gift Etiquette QuestionNo.Gift EtiquetteMultiple ChoiceAnswer NumberAnswer Rate (%)Right Answer Rate (%)13.On the selection of gifts sending, we need to treat it according to the different gift recipients, for the foreign guests, which aspect is the best?A. delicacy10%%B. benefit14%C. hobby 6%D. specialty50%15.People from western countries care about the package of gifts very much, and when will they have to open the gifts? A. open it before your eyes60%%B. open it until you leave10%C. at any time7%D. all wrong above3%Sending gift is a manifestation and a transmission of a feeling and it can make an interactive bridge between both sides. In the , there are 2 questions of gift etiquette, involving the principles of gift sending and the acceptance way of gift. The correct rate is occupied by % and 75% respectively, which tells us that students master the business gift etiquette very well. On the principles of gift sending, 50 students choose D specialty, as the right answers. In fact, the principle of gift sending is treated by the different gift recipients. For the poor, it is mainly for benefit purpose. For the rich, it is mainly for delicacy purpose. For the friends, it is mainly for the hobby purpose. For the foreign guests, it is mainly for the specialty purpose. On the questions about acceptance of gift, 75 %students understand that people from western countries, they are always willing to open the gifts you sent before your eyes, and say a few of words with appreciation. 60 students choose the right answers mostly.Let’s see the table below:Table Banquet Etiquette QuestionNo.Banquet EtiquetteMultiple ChoiceAnswer NumberAnswer Rate (%)Right answer rate (%)10During the banquet, in order to show respect, the seat of guest should be arranged _____?A. follow their customs30%%B. on the host’s left side35% the host’s right side15%12During western meal eating, if you leave halfway, you should put the knife to _____shape? A.“splayed”55%% like “two”50%C.”cross”15%50%Speaking of banquet etiquette, in the business activities, if you don’t notice it well, such as improper guests seating, wrong banquet orders of meal dishes and toast, it will definitely affect the continuance of business cooperation and the good image of enterprises or individuals. In the , there are 2 questions of it, and the right rate is % and % respectively. In the question, only 15 students know about the right orders of guest seating. During the banquet, in order to show respect, the seat of guest should be on the right side of the host but not left side, which % of them got the wrong answers. In the question, % students choose the right answers, which the knife and fork should be placed “splayed” shape if you leave halfway during meal eating. For English majors, in order to maintain a good personal image and show an individual39。s good quality, they should study business banquet etiquette well.Let’s see the following table : Table Foreign Etiquette QuestionNo.Foreign EtiquetteMultiple ChoiceAnswer NumberAnswer Rate (%)Right answer rate (%)29In which country is prevalent in handkissing etiquette?30%%35%10%30For foreign etiquette, the specific time for meeting with foreign guests is_______? an hour55%% two hours50% half an hour15% one and half an hour50%In the , the majority of students have their weakness in foreign business etiquette. There are two questions as example and both of th