【正文】 s, form a harmonious atmosphere and improve their social ability. For college students, after graduation, they have to know how to deal with the leaders, colleagues, how to build good relationships and how to conduct selfimage design during work. If they do not consider the etiquette in social occasion, it will inevitably affect the depth and persistence of munication between people. In the table below, we take these etiquettes that usually are used in social occasion as example.Table Etiquette in Social OccasionNo.Question TypeRight Answer Rate (%)13,14,15Gift etiquette%5,6Card etiquette%10,11,12Banquet etiquette%28,29,30Foreign etiquette%7.Greeting etiquette%As a result, we find out that most of our English majors don’t know about etiquettes in social occasion very much. The right proportions of most questions are below 50%.Now, let’s discuss the tables below in details:Table Gift Etiquette QuestionNo.Gift EtiquetteMultiple ChoiceAnswer NumberAnswer Rate (%)Right Answer Rate (%)13.On the selection of gifts sending, we need to treat it according to the different gift recipients, for the foreign guests, which aspect is the best?A. delicacy10%%B. benefit14%C. hobby 6%D. specialty50%15.People from western countries care about the package of gifts very much, and when will they have to open the gifts? A. open it before your eyes60%%B. open it until you leave10%C. at any time7%D. all wrong above3%Sending gift is a manifestation and a transmission of a feeling and it can make an interactive bridge between both sides. In the , there are 2 questions of gift etiquette, involving the principles of gift sending and the acceptance way of gift. The correct rate is occupied by % and 75% respectively, which tells us that students master the business gift etiquette very well. On the principles of gift sending, 50 students choose D specialty, as the right answers. In fact, the principle of gift sending is treated by the different gift recipients. For the poor, it is mainly for benefit purpose. For the rich, it is mainly for delicacy purpose. For the friends, it is mainly for the hobby purpose. For the foreign guests, it is mainly for the specialty purpose. On the questions about acceptance of gift, 75 %students understand that people from western countries, they are always willing to open the gifts you sent before your eyes, and say a few of words with appreciation. 60 students choose the right answers mostly.Let’s see the table below:Table Banquet Etiquette QuestionNo.Banquet EtiquetteMultiple ChoiceAnswer NumberAnswer Rate (%)Right answer rate (%)10During the banquet, in order to show respect, the seat of guest should be arranged _____?A. follow their customs30%%B. on the host’s left side35% the host’s right side15%12During western meal eating, if you leave halfway, you should put the knife to _____shape? A.“splayed”55%% like “two”50%C.”cross”15%50%Speaking of banquet etiquette, in the business activities, if you don’t notice it well, such as improper guests seating, wrong banquet orders of meal dishes and toast, it will definitely affect the continuance of business cooperation and the good image of enterprises or individuals. In the , there are 2 questions of it, and the right rate is % and % respectively. In the question, only 15 students know about the right orders of guest seating. During the banquet, in order to show respect, the seat of guest should be on the right side of the host but not left side, which % of them got the wrong answers. In the question, % students choose the right answers, which the knife and fork should be placed “splayed” shape if you leave halfway during meal eating. For English majors, in order to maintain a good personal image and show an individual39。 Paget 東軟英語(yǔ)專業(yè)學(xué)生商務(wù)禮儀能力的調(diào)查研究畢業(yè)論文Contents畢業(yè)設(shè)計(jì)（論文）任務(wù)書 IAbstract II摘 要 IVAcknowledgements V 1 Review 2 The Definition of Etiquette 2 The Characteristics of Business Etiquette 2 The Importance and Necessity of Business Etiquette 4 Related Studies on Business Etiquette 5 7 Research Questionnaires 7 Participants 7 Instruments 7 Procedures 8 and Discussion 10 Overall Analysis 10 Basic Business Etiquette 12 Business Etiquette in Workplace 13 Business Etiquette in Social Occasion 17 Solution 21 23 Major Findings 23 Implication 23 Limitation 24Bibliography 26Appendix 272東北大學(xué)東軟信息學(xué)院畢業(yè)設(shè)計(jì)（論文） I. IntroductionI. IntroductionSo far, with the gradual global economic integration and fierce business petition in Chinese market economy, it is strongly required for college students to understand the international practice in the external exchanges and learn the norms of how to have a smooth interaction with people. The business etiquette, as an interpersonal munication lubricant, has bee more and more important. Therefore, the education and research of business etiquette cannot be ignored. Although many professionals and school personnel conducted the research on business etiquette from different perspectives, the etiquette is still not paid enough attention in the school education, and some researchers just generally rely on their theory and experience to explore school’s business etiquette education.My research is built on the theory bined with more practical data analysis. The study purpose is to learn about Neusoft English major students’ overall understanding of business etiquette and explore their petence and cultivation for business etiquette further. Through questionnaires, we can have an objective analysis for their strength and existing weakness in business etiquette study and get relevant solutions. From the analysis, we will find how to cultivate the students better and how to meet their further requirement. Meanwhile