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nd Give Feedback How 1. Listen carefully and make sure you understand 2. Ask for specific pinpointed ments 3. Ask for examples and even verbatims if unclear 4. Find something of value in each piece of feedback 5. Do not be defensive。 feedback is designed to help you grow 6. Encourage the other person to continue providing feedback Receiving Feedback Giving your boss feedback Thoughts? Giving your boss feedback Risky! How will they react? Will they reduce my pay increase / rating etc? It goes against the Chinese culture – boss knows best! I don’t know how to do it Giving your boss feedback tips Your boss needs feedback to improve – we all do Think of feedback as a gift Agree with your boss on a feedback process Make feedback data based and give examples Keep feedback constructive, actionable and balanced between positive and improvement Feedback process Positive – “when you do ______ it helps me ______” Improvement – “when you do ______ it has (impact on you)” Example – “a recent example of this is ______” Let’s practice 3 minutes, write down 1 positive and 1 improvement feedback for your current line manager Practice in pairs Recap Why Manage Managers Who are our managers? What is it? How to manage 5 tips What is your top 3 learning from this course? What tips will you use from now on? What’s specific your action plan for you next months? Thank You!