【正文】 ctions 糾正措施驗(yàn)證 CAUTIONS注意 ! ! ! ? Ensure containment is not ended too soon 確保不要太早停止臨時控制措施 ? Avoid short term impact 避免短期影響 Tenneco Automotive 8D/2022 39 8 Disciplines of Problem Solving 解決問題的 8項(xiàng)紀(jì)律 D1 Form the Team 建立團(tuán)隊 D2 Describe the Issue描述問題 D3 Containment Activities臨時控制措施 D4 Find and Verify Root Cause查找并確定根本原因 D5 Select the Best Solution選擇最佳解決方案 D6 Verification of Corrective Action糾正措施驗(yàn)證 D7 Prevent Recurrence預(yù)防問題重復(fù)發(fā)生 D8 Congratulate the Team祝賀團(tuán)隊 Tenneco Automotive 8D/2022 40 D7 Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生 ? Identify what allowed the problem to occur by searching: 檢查以下幾個方面，確定曾導(dǎo)致問題發(fā)生的因素 – Systems 體系 – Practices 習(xí)慣作法 – Procedures 程序文件 ? Review other areas where this problem could occur 檢查其他可能發(fā)生同樣問題的區(qū)域 Tenneco Automotive 8D/2022 41 D7 Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生 ? TOOLS TO USE 可用工具 – Brainstorming 集思廣益 – Action Planning 行動規(guī)劃 – Process Flow Diagrams 工序流程圖 – pFMEAs 過程 FMEA Tenneco Automotive 8D/2022 42 D7 Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生 ? Method to Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生的方法 – Identify the opportunity 查找問題發(fā)生的機(jī)會 – Define the scope 確定范圍 – Analyze the current process 分析現(xiàn)有程序 – Envision the future process 設(shè)想未來的程序 – Pilot and verify the proposed change 試驗(yàn)并驗(yàn)證設(shè)想的變化 Tenneco Automotive 8D/2022 43 D7 Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生 ? Method to Prevent Recurrence cont’d 預(yù)防問題重復(fù)發(fā)生的方法 (續(xù) ) – Implement the change 實(shí)施改變 ? Change all pertinent records 修改所有相關(guān)的紀(jì)錄 ? Obtain customer approval prior to change if required 需要的話，在改變前要取得客戶的認(rèn)可 – Continually Improve 持續(xù)改進(jìn) Tenneco Automotive 8D/2022 44 D7 Prevent Recurrence 預(yù) 防問題重復(fù)發(fā)生 CAUTIONS 注意 ! ! ! ? Ensure quality system requirements (TS16949) are adhered to 確保符合質(zhì)量體系(TS16949)的要求 ? Ensure customer approval is obtained, as required 需要的話 ,要確保得到客戶的認(rèn)可 ? Ensure provision for all impacted areas 確保實(shí)施到所有受影響區(qū)域 Tenneco Automotive 8D/2022 45 8 Disciplines of Problem Solving 解決問題的 8項(xiàng)紀(jì)律 D1 Form the Team 建立團(tuán)隊 D2 Describe the Issue描述問題 D3 Containment Activities臨時控制措施 D4 Find and Verify Root Cause查找并確定根本原因 D5 Select the Best Solution選擇最佳解決方案 D6 Verification of Corrective Action糾正措施驗(yàn)證 D7 Prevent Recurrence預(yù)防問題重復(fù)發(fā)生 D8 Congratulate the Team祝賀團(tuán)隊 Tenneco Automotive 8D/2022 46 D8 Congratulate Team 祝賀團(tuán)隊 ? Recognize the collective efforts of the team 承認(rèn)團(tuán)隊的集體努力 ? Show appreciation for individual contributors 對個人的貢獻(xiàn)表示感謝 ? Promote participation 促進(jìn)參與 ? Provide a tactful announcement of ―the end‖ 技巧性地宣布“完成” Tenneco Automotive 8D/2022 47 D8 Congratulate Team 祝賀團(tuán)隊 CAUTIONS 注意 ! ! ! ? Remember those who supported the team efforts 別忘了那些對團(tuán)隊工作給予支持的人員 ? Seek creative ways to congratulate the team 采取有創(chuàng)意的方式來祝賀團(tuán)隊 Tenneco Automotive 8D/2022 48 8 Disciplines of Problem Solving 解決問題的 8項(xiàng)紀(jì)律 D1 Form the Team 建立團(tuán)隊 D2 Describe the Issue描述問題 D3 Containment Activities臨時控制措施 D4 Find and Verify Root Cause查找并確定根本原因 D5 Select the Best Solution選擇最佳解決方案 D6 Verification of Corrective Action糾正措施驗(yàn)證 D7 Prevent Recurrence預(yù)防問題重復(fù)發(fā)生 D8 Congratulate the Team祝賀團(tuán)隊 Tenneco Automotive 8D/2022 49