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Understand Your Own Process Select and Recruit Benchmarking Partners Collect Field Data Analyse Current and Future Performance Gaps Adapt and Incorporate Best Practices Measure and Recalibrate Measure Success Realize Change Develop Systemic Performance Measures Test amp。 Refine Solutions Design amp。 Develop Alternative Solutions Perform Targeted Analysis Assess Systemic Needs 17 169。 1996 Arthur Andersen, Andersen Worldwide, SC. All rights reserved. Develop Implementation Plan Develop Training Programs Implement Plan and Monitor Results Complete Management Review PHASE 6 Measure Success Realize Change Develop Systemic Performance Measures Test amp。 Refine Solutions Design amp。 Develop Alternative Solutions Perform Targeted Analysis Assess Systemic Needs 18 169。 1996 Arthur Andersen, Andersen Worldwide, SC. All rights reserved. Project Planning and Organization Understand Your Own Process Select and Recruit Benchmarking Partners Collect Field Data Analyse Current and Future Performance Gaps Adapt and Incorporate Best Practices Measure and Recalibrate Measure Success Realize Change Develop Systemic Performance Measures Test amp。 Refine Solutions Design amp。 Develop Alternative Solutions Perform Targeted Analysis Assess Systemic Needs 19 169。 1996 Arthur Andersen, Andersen Worldwide, SC. All rights reserved. Develop Implementation Plan Develop Training Programs Implement Plan and Monitor Results Complete Management Review PHASE 6 Measure Success Realize Change Develop Systemic Performance Measures Test amp。 Refine Solutions Design amp。 Develop Alternative Solutions Perform Targeted Analysis Assess Systemic Need