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gy ? Sender strategy, ? Receiver strategy ? Message strategy ? Channel strategy ? Cultural strategy ? Principles of munication ? Fundamental munication skills ? Listening ? Oral munication ? Effective writing ? Nonverbal munication ? Different types of munication ? Intrapersonal m. ? Interpersonal m. ? Group m. Organizational m. ? Intercultural m. ( m. with superiors, peers, and subordinates。 negotiation。 job hunting。 meeting conducting。 conflict management。 crisis。 social work etc. ) ? Evaluation ? Attendance 10% ? Classroom performance 20% ? Group task presentation 10% ? Preclass reading 10% ? Final exam 50% Books to be referred to: ? Business and Administrative Communication. Kitty O Locker, McGraw Hill Education (商務(wù)與管理溝通, 基蒂。洛克, 機械工業(yè)出版社) (英文版,原書第 5版), 2021 ? Managerial Communicationstrategies and applications. Geraldine E Hynes, McGraw Hill (管理溝通:策略與應(yīng)用,杰拉爾丁。 E。海因斯,北京大學(xué)出版社,第 3版), 2021 ? 管理溝通:成功管理的基石,魏江,嚴(yán)進(jìn), 機械工業(yè)出版社