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【正文】 表 附錄 D OHSAS18001:199 TQM 手冊(cè)及相關(guān)程序?qū)φ? 表 附錄 E 質(zhì)量目標(biāo) /計(jì)量目標(biāo) /環(huán)境、健康安全目標(biāo)與 管理方案 /關(guān)鍵指標(biāo)系統(tǒng) 附錄 F 修改登記 10 Environmental and OHamp。S management Environmental aspects and OHamp。S risks 37 Operational control 37 Emergency preparedness and response38 Performance monitoring and measurement 38 Evaluation of pliance38 Cleaner Production 38 Environmental Labels 38 Appendix A Correspondence amongst ISO9001:2021, TQM Manual and related procedures Appendix B Correspondence amongst ISO10012:2021, TQM Manual and related procedures Appendix C Correspondence amongst ISO14001:2021, TQM Manual and related procedures Appendix D Correspondence amongst OHSAS18001: 1999, TQM Manual and related procedures Appendix E Quality objectives/ Metrological objectives Environmental and OHamp。S objectives and management program / Key measurement system Appendix F Register of amendment 4 Ⅰ 手冊(cè)的批準(zhǔn)和發(fā)布 廈門(mén) ABB 開(kāi)關(guān)有限公司最高管理層謹(jǐn)在此批準(zhǔn)本 全面質(zhì)量管理手冊(cè)和公司使命、愿景、價(jià)值觀和方針生效。 本手冊(cè)描述了公司的全面質(zhì)量管理體系，旨在使產(chǎn)品、服務(wù)和運(yùn)作滿足客戶和適用的法律法規(guī)要求，確保經(jīng)營(yíng)管理目標(biāo)的實(shí)現(xiàn)，并使員工、股東、社會(huì)及供應(yīng)商受益。全體員工必須嚴(yán)格遵守與執(zhí)行。 最高管理層在此承諾將創(chuàng)立和改進(jìn)全面質(zhì)量管理體系： ? 就滿足客戶及法律法規(guī)要求的重要性進(jìn)行溝通； ? 推行“客戶中心論”； ? 制訂和批準(zhǔn)方針 、目標(biāo)； ? 實(shí)施管理評(píng)審； ? 確保及時(shí)獲得必要的資源。 廈門(mén) ABB 開(kāi)關(guān)有限公司總經(jīng)理： 翁建漢 2021年 6 月 Ⅱ 應(yīng)用范圍 本手冊(cè)適用于廈門(mén) ABB 開(kāi)關(guān)有限公司從識(shí)別顧客 要求到使顧客滿意的所有質(zhì)量管理過(guò)程，以及那些可為公司控制或施加影響的環(huán)境因素和 職業(yè)健康安全 風(fēng)險(xiǎn)的管理過(guò)程，覆蓋了公司制造和銷(xiāo)售的所有產(chǎn)品，如： 中壓開(kāi)關(guān)設(shè)備 斷路器 真空接觸器 組合電器 本手冊(cè)采用 ABB 集團(tuán)卓越經(jīng)營(yíng)模式框架，充分整 合 了 ISO9001:2021 質(zhì) 量 管 理 體 系 標(biāo) 準(zhǔn) 、ISO10012:2021 測(cè)量管理體系標(biāo)準(zhǔn)、 ISO14001:2021環(huán)境管理體系標(biāo)準(zhǔn)、 ISO14021:1999 環(huán)境標(biāo)志和聲明（ II 型環(huán)境標(biāo)志，自我環(huán)境聲明）以及 OHSAS 18001:1999 職業(yè) 健康安全管理體系標(biāo)準(zhǔn)的要求，所述及的“全面質(zhì)量管理體系”兼容了質(zhì)量、計(jì)量、環(huán)境、職業(yè)健康安全等運(yùn)作系統(tǒng)。當(dāng)作為認(rèn)證或日常監(jiān)督審核用途時(shí)，適用內(nèi)容僅限于認(rèn)證標(biāo)準(zhǔn)所要求的要素和范圍。 ABB 集團(tuán)卓越經(jīng)營(yíng)模式框架如下圖： Ⅰ Approval and Issuance of Manual The top management of ABB Xiamen Switchgear Co., Ltd. hereby approves the Total Quality Management Manual, the Company’s Mission, Vision, Values and Policies, and authorizes its use. This Manual describes the total quality management system of the pany, which is necessary for the fulfillment of customer’s and applicable regulatory’s requirements concerning product, service and operations, for the achievement of management objectives and for the benefits of the employees, owners, society and suppliers. The instructions contained in this manual are binding for all staff. Top management demonstrates here its mitment to the development and improvement of the total quality management system: ? municating to the pany the importance of meeting customer as well as statutory and regulatory requirements。 ? developing “customer focus”。 ? establishing and approving the policies and objectives。 ? conducting management reviews。 ? ensuring the availability of necessary resources. President, ABB Xiamen Switchgear Co., Ltd. John Yung June, 2021 Ⅱ Scope of Application This manual applies to the activities from the identification of customer requirements, through all quality management system processes, to the achievement of customer satisfaction, and to the management of environmental aspects and occupational health and safety (OHamp。S) risks that the anization can control and over which it can be expected to have an influence. It covers all the products that are manufactured and provided by the pany, includes: medium voltage switchgear circuit breaker vacuum disconnector switchfuse bination This manual is designed according to the scheme of ABB’s model for business excellence, fully integrated with the requirements of ISO9001:2021, ISO10012:2021, ISO14001: 2021 ， ISO14021:1999 and OHSAS18001:1999. The total quality management system mentioned in this manual covers the operational system relat