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s oc ia te sTh ink He w ittHR System Alignment— Market Access Driver Synergy Improved Market Access Desired behaviours = Customeroriented, teamoriented, flexible, fast to market Organisation Staffing Development Performance Rewards ? Product, customerbased ? Structured customer teams ? Interteam munication at customer interfaces ? Pay for performance ? High variable incentives ? Formuladriven based on market access objectives ? Critical sales pensation ? Emphasise marketbased pay ? Hard numbers ? Peer feedback ? Focus on accountability ? Broad munication of the big picture ? Product/market knowledge ? Selling skills ? Knowledge transfer ? Team leadership ? Realistic advancement expectation ? Initiates selfgrowth ? Teamoriented ? Customeroriented ? Communication skills ? Staff mix of petencies (region, product, etc.) C op y rig ht 169。 20 0 5 H e w itt A s s oc ia te sTh ink He w ittHR System Alignment— Business Creation Driver Synergy Business Creation Desired behaviours = Strong innovative, and entrepreneurial spirit, flexible, and teamoriented Organisation Staffing Development Performance Rewards ? Less hierarchy focus ? Product oriented ? Fluid, frequently changing teams ? Assess systems and structures needed to build the new entity ? Nonrigid approval and decision processes ? Innovative and creative ? Longterm focus ? Cooperative information sharing ? Pride in being first ? Sensitive to speed ? Logical ? Team processes ? Product development processes ? Technological and creative training ? Research skills ? Train staff on distinctive goals ? Measure hard numbers related to business creation ? Support behaviours facilitating business creation ? Individual creativity ? Focus on environment, team, and individual performance evaluation ? Broadbased profit sharing ? Longterm focus ? Job hierarchy irrelevant C op y rig ht 169。 20 0 5 H e w itt A s s oc ia te sTh ink He w ittHR System Alignment— Shared KnowHow Driver Synergy Shared Knowhow Desired behaviours = Creative in