【文章內(nèi)容簡介】 yellow colors. ? You said the client need the goods urgently. But i can39。t get any further news from you till today. I feel a little disappoint 。( ? ? Do you have any update news for the order? ? We‘d like to know the current true situation, then we’ll know what to do next. （ how to go ahead） ? ? If you need any support from us, pls do not hesitate to contact me! ? ? Best regards, ? Jessica ? 客人實在不回復 ? I know you39。re certainly very busy for everyday work. But would you pls spend only 2 minutes to reply me? ? ? Even if you 39。ll not choose us, pls also tell me the true situation. ? Then i39。ll not disturb you any more for this project. ? ? Thanks for your time! 。) ? 或者 ? Anyway ,Romana , my friend ,what I want to say is that : If there is something wrong with my service to you in this mobile phone bag project ? Or any other reasons that block both of us to catch this order? ? 寄樣后催單 ? Today we39。ve sent out 2pcs sample XXXX ? ? When do you think the customer can confirm this order after sample approval? ? As you know, now is busy season till Chinese New Year, the earlier if you can confirm this order within November, the better for us arrange the production schedule for you in advance. ? Next month in December we39。ll concentrate on finishing the orders which must be shipped before CNY, it39。ll very hard to insert your order temporarily by then. ? ? Pls kindly explain and push your customer after sample arrive! ? ? Waiting for your prompt reply. ? ? Best regards, 寄樣轉(zhuǎn)訂單 1. 及時跟進樣品反饋 2. 制定時間表 每次跟進都要問到明確的答案，不能蜻蜓點水； 引導客人，而不是被動等待 3. 為每一次跟蹤找到漂亮的借口 旁敲側(cè)擊：原材料價格波動，匯率走勢，報價有效期，下單激勵措施，情感攻勢等 … 4. 持續(xù)跟進 80%的銷售是在第 4至第 11次跟蹤后完成的 5. 客戶第一 站在客戶角度，調(diào)整自己姿態(tài)，了解客戶最近關(guān)注的問題及工作進展 6. 讓客戶加深對你的印象 電話 …等 ? 很久沒聯(lián)系的客戶 ? Dear Michaela, ? ? Hope you had a nice holiday and weekend 。) ? ? There39。s long time no new inquiry and from your pany. ? How about your business recently? Do you have any projects for Christmas now? ? If you need any support from us, wele contact me freely! ? 客人拒絕也要追根究底 ? Hi Jessica, ? I am well, how are you? ? Please note we were not successful in winning this order with the customer. ? Kind Regards, ? Roula ? ? Dear Roula, ? ? It39。s so pity to hear that! Anyway, we appreciate your news. ? ? Would you pls spend only some minutes to do me a favor more? ? Pls advise the reason why we failed with customer? They39。re not satisfied with our price / quality, or they choose other item project finally? ? ? Don39。t mind of my verbose, haha 。) ? We just hope to attain relevant feedback from you. Any ments by return will be much appreciated. It will help us to improve our work and serve you best in near future. ? ? Thank you in advance! ? ? Best regards, ? Jessica ? Hi Jessica, ? There was nothing wrong with your sample or price. Your work is very good. ? This submission was part of a tender process. This means many other suppliers gave different items and quotes to the customer. ? It seems the customer chose another supplier with a different item. ? Kind Regards, ? Roula ? ? Dear Roula, ? ? Thank you for your information. ? No problem, customers always have their own choice, that39。s very mon. I hope next time they39。ll choose bags from us 。) ? ? If you have any new project inquiries recently, pls feel free contact me! 。) ? ? Best regards, ? Jessica 應對客人討價還價 ? 心態(tài) ? 切忌 can’t, impossible之類不給自己留余地的話 ? 如何應對 1）對方價錢對我們?nèi)匀挥欣? 2）對方價錢我們無法接受 （堅持自己的合理價格） ? You39。re serious business man who pay much attention to quality but not only price, right? ? If you only care the price, i firmly believe you can even get much cheaper prices than the best price you got so far in China!! ? But do you feel relieved with it39。s quality? They39。re not normal price based on reasonable materials cost + workmanship. I39。m sure you39。ll not order with them in next time. Our many customers proved that! ? 客人心理 ? 任何人，做任何事，接受任何價格，都是有理由的符合邏輯的。 ? 擺事實，講道理。有客觀事實做基礎。 ? 被動：跟著客戶的要求走 ? 在拒絕客戶的時候給出具體理由，并給出不同價格區(qū)間推薦方案。 ? 讓客戶了解我們的產(chǎn)品成本 +價格構(gòu)成，及市場上同類產(chǎn)品的比較以取得對價格的認可。 ? reasonable 而不是 cheap ? 主動：展示自身優(yōu)勢 ? 讓客人關(guān)注 價值 而不是 價格 ? 產(chǎn)品可以給客人帶來的價值 ? 價格遇到節(jié)點的時候可以借力，不妨想下自己還有什么優(yōu)勢可以做為條件來增加自己的主動權(quán)的 , 如交貨期，認證（突出別人沒有的），出口經(jīng)驗，合作伙伴，甚至付款方式等 ,讓買家的思考緯度不再局限于價格。 ? 在跟客戶說漲價理由的時候到行業(yè)網(wǎng)站上找一些材料價格變動的數(shù)據(jù)圖當做論據(jù)。 ? 收集行業(yè)信息以及產(chǎn)品外沿知識，比同行更專業(yè) ? Sent: 20231114 21:51 ? Subject: Re:Fw:Re: Inquiry Felt Shoulder Bag ? Dear Rene, ? ? XXXXXXXXXXX ? ? Usually we use 3mm thickness felt. ? The weight of the fabric per sqm can be adjust as per your request. The machine can press the material to let the felt loose or tight. ? ? There39。s no card board or plastic between the 2 layers. ? If you need make the lid more rigid, we can do according to your request. ? ? ? 1) Our client and market share ? ? Your inquired Felt Shoulder Bag is our best selling model in Germany. We39。ve many repeat orders for this bag. ? If you need, i39。ll give you some contact infomation of my valued big Germany clients (of course after their permission), so that you can proving our quality feedback from them. ? You39。re in the same market. They choose us, why you not? 。) ? ? I39。m firmly believe that you can find our felt bags in Germany market, we proud of owning 40% felt market share in Germany. (The statistical data es from our dealed orders in 2023 whole year. ) ? ? 2) Our felt story ? ? The felt series is our strong and advantage product. ? We39。re the forerunner in China who develop and show this felt series since early 2023. ? Now we have stable markets and customers in Europe, e