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N02 34 56 76 7 Rew ork a f te r d esig n r ev i ew Desi gn /A r c hi te c t 5 10 6 7 8 3610 /2 5/ 02 N02 34 51 Cod e Desi gn /A r c hi te c t 5 4 5 6 6 2610 /2 5/ 02 N02 34 51 Cod e Dev el op er 5 6 7 8 9 3510 /2 5/ 02 N02 34 51 Cod e r ev i ew DB A 5 5 6 7 8 3110 /2 5/ 02 A1 Req ui r em en ts r ev i ew Q A A na l y s t 5 510 /2 5/ 02 A2 Req ui r em en ts r ev i ew Q A A na l y s t 5 510 /2 5/ 02 A1 Desi gn Q A A na l y s t 010 /2 5/ 02 N02 34 51 Im pl em en ta ti on Q A A na l y s t 5 510 /2 5/ 02 A2 Cod e Q A A na l y s t 5 510 /2 5/ 02 N02 34 51 Im pl em en ta ti on Q A A na l y s t 5 510 /2 5/ 02 A3 Req ui r em en ts r ev i ew Q A A na l y s t 5 510 /2 5/ 02 A2 Rew ork a f te r r eq ui r em en ts rev i ewQ A A na l y s t 5 510 /2 5/ 02 N02 34 51 Cod e r ev i ew Q A A na l y s t 10 1019 of 37 Measures – Defect Example of Tools D e f e c t s e nt ry s hee tP r ojec t E M IS HR M od ulesDe f ec t P r og r am Re f er enc eS ev er ity Da t e of 39。O pen39。 Br ie f De sc r ipt ion P has e Inje ctedP has e De t ec t edDa t e of cl osureDa t e W ith dra w nDe f ec t s t atu s1 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts Un i t T esti ng 10 /2 5/ 20 02 10 /2 5/ 20 02 Cl osed2 Co s m et i c 10 /2 5/ 20 02 De s i gn In te grat i on T esti ngO pe n3 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts In te grat i on T esti ngO pe n4 M i no r 10 /2 5/ 20 02 Re qu i r em en ts De s i gn Re v i ew10 /2 5/ 20 02 W i th draw n5 M aj or 10 /2 5/ 20 02 De s i gn A c c ep ta nce T esti ng10 /2 5/ 20 02 W i th draw n6 Cr i ti c al 10 /2 5/ 20 02 De s i gn De s i gn Re v i ew10 /2 5/ 20 02 Cl osed7 Cr i ti c al 10 /2 5/ 20 02 Co di ng A c c ep ta nce T esti ngO pe n8 Cr i ti c al 10 /2 5/ 20 02 T esti ng A c c ep ta nce T esti ng10 /2 5/ 20 02 W i th draw n9 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts A c c ep ta nce T esti ng10 /2 5/ 20 02 W i th draw n10 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts Co de Re v i ew 10 /2 5/ 20 02 W i th draw n11 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts Co de Re v i ew O pe n12 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts S y s te m T esti ngO pe n13 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts Co de Re v i ew O pe n14 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts S y s te m T esti ngO pe n15 Cr i ti c al 10 /2 5/ 20 02 Re qu i r em en ts S y s te m T esti ng10 /2 5/ 20 02 Cl osed20 of 37 Metrics Are Calculated Using Measures Metrics Unit of Measure Measures Formula Productivity Quality Defect Removal Efficiency Cost of Quality Review Effectiveness ?FP / pm ?Delivered defects / pm ?% ?% ?% ?Size ?Effort ?Defects ?Size ?Defects ?Effort ?Defects ?Size of the product / Total Effort in person months ?Defects found during Acceptance Testing / Size Of the product ?Total defects detected before QA / Total defects detected including QA ?Review + Test + Training + Rework effort * 100 / Total effort for the project ?Defects detected by means of reviews / Defects detected by means of reviews + testing 21 of 37 Metrics Roadmap 22 of 37 Metric Program Critical Success Factors ? Define clear objectives and keep them POSITIVE ? Driven by key business issues ? Ensure that the process is rolled out effectively – target a subset, test, validate and improve ? Begin with manual methods then, consider automation (DataDrill) ? Train, Train, Train ? Provide time for the processes to mature。 variability tends to be very high initia