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from 150 to 50Reduce QUSA (AU) Customer Return PPM from 1.5K to 500Reduce QUSA (SQ) Customer Return PPM from 25K to 3KReduce PCBA Customer Return PPM from 9.5K to 2KStr a te g yI m p r o v e m e n t Pr o j e c tsT a r g e t R e s u l ts2023Reduce QUSA (SQ) Inoperation Outgoing PPM from 85 to 40Reduce QUSA (AU) Inoperation Outgoing PPM from 50 to 211S u s t a i nIm p r o v e C a sh F lo w o n N O P A T t o 1 0 9 %XXP c s / M a n H rC a s hN O P A TXXR e d u ce U n i t C o st b y 1 5 %XR e q u i r e dG r o w t hN o n C r i t i c a lC o s t / U n i tIn cr e a se S a le s b y 1 0 %R e d u ce C u st o m e r W a r r a n t y D P P M f r o m 9 K t o 5 K 2B r e a k th r o u g h s Pr i o r i ti e s1 11 12eSCM (CPFR)/eProcurement12Direct shipment of PCB RM to WearnesImproved vendor delivery performance12Special Quartz transfer from S39。pore to ShenzhenDevelop onthejob experience through job rotation with AsiaIncrease HPG capacity to 45K lamps at 85% yieldIncrease Short Arc Graded Seal capacity to 7K lamps at 80% yieldImplement LOR for all employeesIncrease Cermax production to 62K lamps at 85% yieldVoltarc : to fully transfer UV germicidal lampsMass production for 4th Gen. Capillary devicesTransfer 3rd Gen. To ChinaReduce DSO for 70 to 65 for Heimann SensorsSupplier Payment Terms from 30 to 45 DaysIncrease customer base from 1 to 3Minaturized Triggercoil for HV SUC markets1.8mm OD PFL with high pressure XenonReduce DSO for 65 to 57 for Heimann LightingDirect Material Reduction of US$2.2M (VACD)eStorefront (Cust. Service/Sales Automation) (SBE sales of US$50M)11 1 1111211 1Chong HJChong SPFoo Wai HinMark TanJeffery ChuaRoy LeeGasteierAng S HAng S HPoo B SPoo B SVictor PowDiana TanJulia TanTay S WWangBobby SeeRoy GanJeffreyJeffreyXXXXXXX XX XXX X X X X XX XXLinking to the Goal Deploy Matrix目標(biāo)開(kāi)展矩陣圖 18 Management Roles in 6西格瑪 ? Identifying key business areas where breakthrough is needed ? Identifying area with the highest saving ? Identify the right 6西格瑪 candidates in accordance to selection criteria ? 提供支持 of resources to train 和 equip people to attain stretch goals ? Set measurement matrix 和 track progress ? Recognition 和 reward success ? Create opportunity 和 channel to propagate success stories to generate culture change 19 6西格瑪 Leadership Team ? Trained in 6西格瑪 ? Develop a 6西格瑪 Deployment Plan ? Work with management to identify right 6西格瑪 candidates ? Develop a Focused ? Schedule 培訓(xùn) ? Serve as mentors for candidates ? Certify 6西格瑪 Candidates ? Identify Mentors ? Monitor project selection 和 progress ? Work with management sponsors on reward system 和 propagating success ? Develop a 6西格瑪 Network to enhance munication ? Review 和 Improve 6西格瑪流程 20 黑帶 Roles ? Assist Department to identifying operating 和 business issue in this area : Set Stretch Goals, Measure, Improve, Document, Transfer ? Lead 和 managed 6西格瑪 Projects ? Act as Breakthrough Strategy experts ? Lead 和 direct team in project execution ? Stimulate Champion thinking ? Report progress to appropriate leadership levels ? Influence without direct authority ? Determine the most effective 工具 to apply ? Be a Change Agent ? Motivate others to set 和 acplish stretch goals with 6西格瑪philosophies 和 methodologies ? 培訓(xùn) of 綠帶 s 21 綠帶 Roles ? Focus on Projects that tie directly to their daily work ? To help deploy the success of 6西格瑪 ? Lead 改進(jìn) projects ? Gathering 和 analyzing data ? Executing experiments ? Capture 和 Sustain 6西格瑪 Gain ? 提供 leadership in areas of uses 6西格瑪 methodologies 22 Ch a m p io n s M a s t e r B B B la c k B e lt s G r e e n B e lt sQ u a li f ic a t io n sS e n i o r s e x e c u t i v e s a n d M a n a g e r s F a m i l i a r i t y w i t h b a s i c a n d a d v a n c e d s t a t i s t i c a l t o o l sT e c h