【文章內(nèi)容簡介】 o Famp。B Manager.與供貨商洽談業(yè)務并提交建議書。Involved in Entertainment audition and dealings.檢驗樂隊的演奏質(zhì)量并處理相應的工作。HUMAN RESPONSIBILITIES 人事職責11 / 141Leads the team by holding daily briefings and monthly munication meetings, in the absence of the Famp。B Manager, to discuss various aspects of service and preparation with all concerned. 通過晨會及每月的交流會來討論、總結(jié)工作及服務中的問題。Trains and develops subordinates。 followsup and enforces orientation of all new employees and ongoing training of all staff.盡快讓所有的新員工熟悉飯店，并對員工進行培訓。Observes and records employee performance able to makes remendation for staff promotions.觀察并記錄員工的工作表現(xiàn)，激發(fā)員工達到工作目標，關(guān)心員工的發(fā)展。Conducts interviews with potential candidates.參加面試。RELATION 工作關(guān)系Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees. 建立良好的人事關(guān)系，在工作中樹立良好的工作形象，給飯店的客人、客戶、部門經(jīng)理和員工以熱情和專業(yè)化的服務。JOB DESCRIPTIONJOB TITLE : FOOD amp。 BEVERAGE COORDINATOR職務 餐飲部協(xié)調(diào)員DEPARTMENT : Famp。B ADMINISTRATION部門 餐飲管理JOB CODE : FB 4代碼 REPORT TO : Famp。B DIRECTOR上級主管 餐飲部總監(jiān)GENERAL MISSION 職責概述 Responsible for the daily movement and liaison closely with the Food amp。 Beverage Manager and Outlet Manager’s in the Food amp。 Beverage Department and Coordinates with other department concern.緊密與餐飲經(jīng)理及各分部經(jīng)理聯(lián)系, 負責餐飲部日常的工作.12 / 141Attends the Daily Food amp。 Beverage briefing and any other meetings as required.參加每日餐飲部會議及其他相關(guān)的會議To assist the Director of Food amp。 Beverage and Food amp。 Beverage Manager in the forecast budget on Famp。B revenue and to achieve maximum productivity.在增加餐飲收入及產(chǎn)品上給予餐飲部總監(jiān)及餐飲部經(jīng)理大力協(xié)助.RESPONSIBILITIES AND MEANS 責任和方法Performs duties mon to all nonsupervisory personnel in a timely and efficient manner in accordance with the Hotel policies.根據(jù)飯店的規(guī)章制度，要及時、快速的完成本職工作。Maintains professional business confidentiality.保守機密。ADMINISTRATIVE RESPONSIBILITIES 行政職責Assumes the administrative responsibilities of the Food amp。 Beverage Office in the absence of Food amp。 Beverage Manager but to liaison closely with the Director of Food amp。 Beverage.當餐飲部經(jīng)理不在職時, To assist the Director of Food amp。Beverage and Food amp。 Beverage Manager in the planning of the daily operations.協(xié)助餐飲總監(jiān)及餐飲經(jīng)理計劃每日運作To conduct monthly survey of petitive products, packages, rates or any other information related to the Food amp。 Beverage Department.對競爭者的有關(guān)產(chǎn)品, 特式, 價格進行市場調(diào)查, 更好掌握市場動向.To prepare monthly and fortnightly forecast of all Food amp。 Beverage outlet promotions either definite or tentative and to be distributed to all departments concerned to enable them to prepare their requirements. 準備餐飲部短期的明確的特式, 并通知有關(guān)部門以便使他們能作出相應準備.Follow up closely with our PR Department / Art Department on premarketing material.與公關(guān)部/美工部就有關(guān)材料問題緊密合作To assist and ensure smooth operation of the Department and to deliver a consistent quality of service according to standard set.協(xié)助并確保部門的暢通運作及服務標準.To be in attendance during the peak hours of service and to provide support and assistance to the Food amp。 Beverage outlets Service Team as and when needed.在酒店營業(yè)的高峰期或需要時加入餐廳服務.13 / 141To report of any malpractice, irregularity or discrepancy to the Director of Foodamp。Beverage without delay. 及時向餐飲總監(jiān)報告有關(guān)任何瀆職, 不正常的情況Attends to any plaints from the clients and must have the ability to react sensibly and effectively in any situation.參與并學會如何有效合理地處理客人的投訴.To follow all rules and regulations of the Hotel Handbook and perform duties as specified by the Management.嚴格遵照員工手冊的各項規(guī)定, 遵循管理層的安排.To work closely and with all supporting departments and to be constantly aware of appearance, condition and working environment of all areas within the Hotel.緊密與相關(guān)部門合作, 關(guān)注酒店內(nèi)部的面貌, 工作環(huán)境等.To have product knowledge pertaining to Food amp。 Beverage Outlets and especially Banquet Department. To ensure good working relationship among the outlet manager within the Department.具備有關(guān)餐飲產(chǎn)品的知識,尤其是宴會部. 確保部門內(nèi)部的融洽的工作氣氛.Ability to work independently and efficiently with minimum supervision and have positive attitude.工作態(tài)度積極向上, 有能力獨立有效地領(lǐng)工作.To finalize all details for the Food amp。 Beverage department with the Food amp。 Beverage Manager and which must be approved by Director of Food amp。 Beverage before distribution.在分發(fā)任何決議之前需最后確認有關(guān)細節(jié)并報由餐飲總監(jiān)批準.Makes procedural remendations and ensures enforcement of existing policies and procedures.及時建議適用的政策與程序并確?，F(xiàn)有政策與程序的有效執(zhí)行.Is responsible for the atmosphere in the Food amp。 Beverage department and takes all necessary actions to improve it or meets the requirement of the guests.負責關(guān)注餐飲各部門的環(huán)境氣氛, 積極改進以合客人的要求Makes frequent suggestions to Management in reference to improvement of general operation, cost control and profitability.不斷地給予管理層建議以提高整體運作, 有效控制成本.Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all the hotel guest, clients, heads of department and employee.14 / 141建立良好的同事關(guān)系, 保持高質(zhì)量的服務水準, 以積極熱情的態(tài)度面對我們的客人, 客戶, 領(lǐng)導和員工.15 / 14116 / 141JOB DESCRIPTIONJOB TITLE : SECRETARY職務 秘書DEPARTMENT : Famp。B ADMINSTRATION部門 餐飲行政JOB CODE : FB 5代碼REPORT TO : FOOD AND BEVERAGE DIRECTOR上級主管 餐飲部總監(jiān)GENERAL MISSI