【文章內(nèi)容簡(jiǎn)介】 ....................... 58 多媒體彩鈴 ....................................................................... 59 一、業(yè)務(wù)描述 ......................................................................................................................................... 59 二、開(kāi)通及取消方式 ............................................................................................................................. 59 三、業(yè)務(wù)資費(fèi) ......................................................................................................................................... 60 四、常見(jiàn)問(wèn)題 ......................................................................................................................................... 60 夢(mèng) 網(wǎng) 常 見(jiàn) 問(wèn) 題 ................................................................ 61 一、夢(mèng)網(wǎng)升級(jí)投訴主要特征 ................................................................................................................. 61 二、夢(mèng)網(wǎng)升級(jí)投訴特征分析－投訴專業(yè)戶 ......................................................................................... 62 三、夢(mèng)網(wǎng)業(yè)務(wù)投訴重點(diǎn)問(wèn)題簡(jiǎn)介 ......................................................................................................... 62 四、用戶否認(rèn)使用了信息服務(wù)業(yè)務(wù) ..................................................................................................... 62 手機(jī)閱讀 ......................................................................... 63 一、業(yè)務(wù)描述 ......................................................................................................................................... 63 二、業(yè)務(wù)資費(fèi) ......................................................................................................................................... 63 三、開(kāi)通取消方式 ................................................................................................................................. 63 四、操作方式 ......................................................................................................................................... 64 五、常見(jiàn)問(wèn)題 ......................................................................................................................................... 65 手機(jī)對(duì)講 ......................................................................... 65 一、業(yè)務(wù)描述 ......................................................................................................................................... 65 二、業(yè)務(wù)功能 ......................................................................................................................................... 65 三、業(yè)務(wù)亮點(diǎn) ......................................................................................................................................... 65 四、操作方式 ......................................................................................................................................... 66 五、常見(jiàn)問(wèn)題 ......................................................................................................................................... 68 號(hào)簿管家 ......................................................................... 70 一、 業(yè)務(wù)描述 .................................................................................................................................... 70 二、 開(kāi)通及取消方式 ........................................................................................................................ 71 三、 業(yè)務(wù)資費(fèi) .................................................................................................................................... 72 四、 操作方式 .................................................................................................................................... 72 5 / 102五、 常見(jiàn)問(wèn)題 .................................................................................................................................... 72 信息管家 ......................................................................... 73 一、業(yè)務(wù)描述 ......................................................................................................................................... 73 二、開(kāi)通及取消方式 ............................................................................................................................. 74 三、業(yè)務(wù)資費(fèi) ......................................................................................................................................... 74 四、使用說(shuō)明 ......................................................................................................................................... 74 五、常見(jiàn)問(wèn)題 ......................................................................................................................................... 74 彩信照片沖印 ..................................................................... 74 一、業(yè)務(wù)描述 ......................................................................................................................................... 75 二、開(kāi)通及取消方式 ............................................................................................................................. 75 三、業(yè)務(wù)資費(fèi) ......................................................................................................................................... 75 四、使用說(shuō)明 ......................................................................................................................................... 75 五、常見(jiàn)問(wèn)題 ......................................................................................................................................... 76 手機(jī)報(bào) ........................................................................... 76 一、業(yè)務(wù)描述 ......................................................................................................................................... 76 二、開(kāi)通及取消方式 ............................................................................................................................. 76 三、業(yè)務(wù)資費(fèi) ..........................................................................................................................