【文章內(nèi)容簡(jiǎn)介】 r attention to the problem/fault that I bought ... 投訴信的結(jié)尾常用句式和套話I trust you will take my plaints seriously, and ... I will appreciate it very much if you could ... I would be perfectly satisfied if you can kindly ... I understand you will give immediate attention to this matter. I would like to have this matter settled by the end of ... I would be grateful if you could ... I would appreciate it if you cou1d ... 道歉信因?yàn)樽约旱氖д`而給別人生活造成不便時(shí)需要道歉。寫道歉信不是為了給自己找借口，為自己辯護(hù)，而是承認(rèn)自己的過(guò)錯(cuò)并提出彌補(bǔ)過(guò)錯(cuò)的具體建議和方法。道歉信的目的是向收信人表明歉意，請(qǐng)求對(duì)方對(duì)自己的某種過(guò)失表示諒解。道歉信的寫作結(jié)構(gòu):1）首先交代道歉原因，致歉時(shí)，語(yǔ)氣要真誠(chéng)。2）簡(jiǎn)述事情發(fā)生經(jīng)過(guò)，展開道歉的具體原因。在主體段落中，寫信人應(yīng)當(dāng)在申述理由時(shí)照顧讀信人的感受，切忌強(qiáng)詞奪理。敘述應(yīng)簡(jiǎn)明扼要，實(shí)事求是，信息提供要準(zhǔn)確。3）提出補(bǔ)救方法、希望和建議。再次表明歉意，請(qǐng)求收信人的諒解，這部分同樣注意語(yǔ)氣的誠(chéng)懇。范文：Dear Martin,I am looking forward to your visit. Just think, after all these years of writing to each other, we will finally have the chance to meet! However, I am sorry that I will not be able to meet you at the airport as soon as you arrive.The reason is that your flight will arrive early in the morning, and the earliest I can get to the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.By the way, as we have never met I must tell you how to recognize me. I am of medium height and have a small moustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm. Looking forward to our meeting.Yours sincerely,Li Ming解析：從文章的稱呼語(yǔ)來(lái)看，兩人的關(guān)系是朋友，在稱呼時(shí)就應(yīng)當(dāng)直呼其名，如果用全名Dear Mary Smith，就會(huì)拉開收信人與寫信人的距離。第一段有這樣一個(gè)短語(yǔ)Just think “想象一下”，在寫給團(tuán)體組織或機(jī)構(gòu)的信中絕不會(huì)使用這種帶有情感色彩的表達(dá)方式。第一段對(duì)不能趕去機(jī)場(chǎng)表示歉意。第二段解釋原因：你的航班到得很早，而我最快也要在你到達(dá)大約一小時(shí)后才能到機(jī)場(chǎng)，因此你最好在休息大廳等我，最好自己先吃早飯。接下來(lái)文章在第二段又出現(xiàn)一個(gè)非正式的語(yǔ)言標(biāo)志。by the way “順便說(shuō)一下”，這個(gè)表達(dá)法本身比較不正式。文章的最后一段只有一句話Looking forward to our first meeting。這句話是省略句，在寫給團(tuán)體組織的信中是不會(huì)使用這種說(shuō)法的。在準(zhǔn)備考試時(shí)，考生還應(yīng)該學(xué)會(huì)使用半正式(semiformal)的文體。一般來(lái)說(shuō)，寫作考試不大可能涉及純粹的非正式文體。這篇范文主體上應(yīng)當(dāng)是正式的，其中有幾個(gè)地方表明文章的非正式性就可以了。這篇文章中就使用了just think， by the way和looking forward to our first meeting這幾個(gè)非正式的表達(dá)在正式的文體中加以點(diǎn)綴，使其變成了半正式文體。道歉信中開頭段常用句式和套話：I am writing this letter to express my regret ... I am writing to apologize for ... I would like to give you my apology for ... I am very sorry to say that …I must apologize about (not) doing ... Please accept my sincere apology for…I am writing to say sorry for ... There is no excuse for my ... As I thought over ... , I began to feel terrible because I think I have hurt your feelings.I am still in despair over ... I persona1ly want to extend an apology to you ... 關(guān)于補(bǔ)救方法，希望建議的表達(dá)方式：To make up for the mess I have made, I would like to ... For my part, I will do my best to make up with ... I realize that ... is irreplaceable, but I hope you will use ... I want you to know how badly we feel about it and to assure you that it will not happen again.信尾再次道歉或?qū)α硪环降睦斫獗硎靖屑さ谋磉_(dá)方式：Once again I am sorry for any inconvenience caused.Please allow me to say sorry again.Hope you can accept my apologies and understand my situation.I sincerely hope that you will be able to think in my position and accept my apologies. I want to let you know how sorry I am feeling now.I am sorry that I can39。t ... and trust that you will be able to understand.Please forgive me for ... I will be calling you next week to make sure that ... Thank you for your hospita1ity and your understanding. Thank you for being patient with ... P1ease accept my apologies for this ... Once again, I am sorry for any inconvenience caused. Please accept my apologies once more. 感謝信感謝信是對(duì)收信人的某一行為表示感謝，應(yīng)該真誠(chéng)，熱情洋溢，避免說(shuō)太多空洞不著邊際的話。感謝信的特點(diǎn)是開頭直截了當(dāng)，提出感謝，而后說(shuō)出感謝事由。感謝信的大致結(jié)構(gòu)是:1）一開始便提出感謝。2）重申感謝事由，還可根據(jù)情況說(shuō)明對(duì)方幫助的價(jià)值及對(duì)自己產(chǎn)生的影響。3）信尾再次表示感謝。感謝信帶有濃厚的感情色彩，具有比較濃的人情味，因此可操作性不是太強(qiáng)?？忌幢銓W(xué)習(xí)了一篇范文，但對(duì)另外一道此類題目也有可能不知該從何處入手。實(shí)際上感謝信(還包括表?yè)P(yáng)信)從內(nèi)容上恰恰與投訴信相反，因此可以直接套用投訴信的寫法，只需將投訴信主體段落對(duì)投訴理由的具體說(shuō)明改為對(duì)感謝或表?yè)P(yáng)理由的具體說(shuō)明即可。 范文：Dear John,I am writing to thank you for looking after me after that unfortunate accident the other day, when I was knocked off my bike by a taxi. If it had not been for your assistance in giving me first aid and taking me to a nearby hospital, I fear that the consequences might have been much more serious.The doctor says that my broken leg is healing well. In addition, the taxi pany has agreed to pay my hospital bills. Everyone agrees that it was your quickwitted response in that emergency that has led to this satisfactory oute.Although nowadays many people talk about the need to be unselfish and to help others, we see very few people practicing what they preach. But you showed by your actions that you are an exception.Yours sincerely,Li Ming解析：首先從稱呼話來(lái)說(shuō)感謝信是不能夠?qū)慏ear Sir or Madam，因?yàn)槿绻麆e人照顧過(guò)你，你卻連他的名字都不知道，這顯然是不合邏輯的。第一段表明寫作目的，并對(duì)事故的情景做具體描述。第二段說(shuō)明感謝的具體原因。最后一段發(fā)表自己的議論。信首部分表達(dá)感謝的常用句型有：I am writing to extend my sincere gratitude for ... I am writing to express my thanks for ... I am writing to show my sincere appreciation for ... I would like to convey in this letter my heartfelt thanks to you for…Thanks so much for ... I am writing to express my sincere gratitude for your ... I would use this opportunity to express my great appreciation for your