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考慮采取如下措施:制訂營(yíng)銷(xiāo)戰(zhàn)略;增加營(yíng)銷(xiāo)人員和銷(xiāo)售點(diǎn);增加產(chǎn)品小包裝;實(shí)施品牌戰(zhàn)略;開(kāi)展送貨上門(mén)和售后服務(wù);開(kāi)發(fā)研制新產(chǎn)品;繼續(xù)提高產(chǎn)品質(zhì)量和降低產(chǎn)品成本;發(fā)揮產(chǎn)品質(zhì)量和價(jià)格優(yōu)勢(shì);宣傳ISO9002認(rèn)證效果;通過(guò)研究開(kāi)發(fā)提高競(jìng)爭(zhēng)能力。 案例三:沃爾瑪(WalMart)SWOT分析優(yōu)勢(shì)Strengths. 沃爾瑪是著名的零售業(yè)品牌,它以物美價(jià)廉、貨物繁多和一站式購(gòu)物而聞名。 沃爾瑪?shù)匿N(xiāo)售額在近年內(nèi)有明顯增長(zhǎng),并且在全球化的范圍內(nèi)進(jìn)行擴(kuò)張.(例如,它收購(gòu)了英國(guó)的零售商ASDA) , 在該系統(tǒng)支持下,每一件商品在全國(guó)范圍內(nèi)的每一間賣(mài)場(chǎng)的運(yùn)輸、銷(xiāo)售、儲(chǔ)存等物流信息都可以清晰地看到。信息技術(shù)同時(shí)也加強(qiáng)了沃爾瑪高效的采購(gòu)過(guò)程。 沃爾瑪?shù)囊粋€(gè)焦點(diǎn)戰(zhàn)略是人力資源的開(kāi)發(fā)和管理。優(yōu)秀的人才是沃爾瑪在商業(yè)上成功的關(guān)鍵因素,為此沃爾瑪投入時(shí)間和金錢(qián)對(duì)優(yōu)秀員工進(jìn)行培訓(xùn)并建立忠誠(chéng)度。 劣勢(shì)Weaknesses 沃爾瑪建立了世界上最大的食品零售帝國(guó)。盡管它在信息技術(shù)上擁有優(yōu)勢(shì),但因?yàn)槠渚薮蟮臉I(yè)務(wù)拓展,這可能導(dǎo)致對(duì)某些領(lǐng)域的控制力不夠強(qiáng)。 因?yàn)槲譅柆數(shù)纳唐泛w了服裝、食品等多個(gè)部門(mén),它可能在適應(yīng)性上比起更加專(zhuān)注于某一領(lǐng)域的競(jìng)爭(zhēng)對(duì)手存在劣勢(shì)。該公司是全球化的,但是目前只開(kāi)拓了少數(shù)幾個(gè)國(guó)家的市場(chǎng)。 機(jī)會(huì)Opportunities采取收購(gòu)、合并或者戰(zhàn)略聯(lián)盟的方式與其他國(guó)際零售商合作,專(zhuān)注于歐洲或者大中華區(qū)等特定市場(chǎng)。沃爾瑪?shù)馁u(mài)場(chǎng)當(dāng)前只開(kāi)設(shè)在在少數(shù)幾個(gè)國(guó)家內(nèi)。因此,拓展市場(chǎng)(如中國(guó),印度)可以帶來(lái)大量的機(jī)會(huì)。 沃爾瑪可以通過(guò)新的商場(chǎng)地點(diǎn)和商場(chǎng)形式來(lái)獲得市場(chǎng)開(kāi)發(fā)的機(jī)會(huì)。更接近消費(fèi)者的商場(chǎng)和建立在購(gòu)物中心內(nèi)部的商店可以使過(guò)去僅僅是大型超市的經(jīng)營(yíng)方式變得多樣化。 沃爾瑪?shù)臋C(jī)會(huì)存在于對(duì)現(xiàn)有大型超市戰(zhàn)略的堅(jiān)持。 威脅Threats 沃爾瑪在零售業(yè)的領(lǐng)頭羊地位使其成為所有競(jìng)爭(zhēng)對(duì)手的趕超目標(biāo)。 沃爾瑪?shù)娜蚧瘧?zhàn)略使其可能在其業(yè)務(wù)國(guó)家遇到政治上的問(wèn)題。 多種消費(fèi)品的成本趨向下降,原因是制造成本的降低。造成制造成本降低的主要原因是生產(chǎn)外包向了世界上的低成本地區(qū)。這導(dǎo)致了價(jià)格競(jìng)爭(zhēng),并在一些領(lǐng)域內(nèi)造成了通貨緊縮。惡性?xún)r(jià)格競(jìng)爭(zhēng)是一個(gè)威脅。 WalMart SWOT分析原文[1] Strengths. WalMart is a powerful retail brand. It has a reputation for value for money, convenience and a wide range of products all in one store. WalMart has grown substantially over recent years, and has experienced global expansion (for example its purchase of the United Kingdom based retailer ASDA). The pany has a core petence involving its use of information technology to support its international logistics system. For example, it can see how individual products are performing countrywide, storebystore at a glance. IT also supports WalMart39。s efficient procurement. A focused strategy is in place for human resource management and development. People are key to WalMart39。s business and it invests time and money in training people, and retaining a developing them. Weaknesses. WalMart is the World39。s largest grocery retailer and control of its empire, despite its IT advantages, could leave it weak in some areas due to the huge span of control. Since WalMart sell products across many sectors (such as clothing, food, or stationary), it may not have the flexibility of some of its more focused petitors. The pany is global, but has has a presence in relatively few countries Worldwide. Opportunities. To take over, merge with, or form strategic alliances with other global retailers, focusing on specific markets such as Europe or the Greater China Region. The stores are currently only trade in a relatively small number of countries. Therefore there are tremendous opportunities for future business in expanding consumer markets, such as China and India. New locations and store types offer WalMart opportunities to exploit market development. They diversified from large super centres, to local and mallbased sites. Opportunities exist for WalMart to continue with its current strategy of large, super centres. Threats. Being number one means that you are the target of petition, locally and globally. Being a global retailer means that you are exposed to political problems in the countries that you operate in. The cost of producing many consumer products tends to have fallen because of lower manufacturing costs. Manufacturing cost have fallen due to outsourcing to lowcost regions of the World. This has lead to price petition, resulting in price deflation in some ranges. Intense price petition is a threat. WalMart Stores, Inc. is the world39。s largest retailer, with $ billion in sales in the fiscal year ending Jan. 31, 2004. The pany employs million associates worldwide through more than 3,600 facilities in the United States and more than 1,570 units . . .more? Go to WalMart Facts Disclaimer: This case study has been piled from information freely available from public sources. It is merely intended to be used for educational purposes only. 案例四:星巴克(Starbucks)SWOT分析優(yōu)勢(shì)-星巴克集團(tuán)的盈利能力很強(qiáng),2004年的收入超過(guò)6億美元。 劣勢(shì)-星巴克以產(chǎn)品的不斷改良與創(chuàng)新而聞名。(譯者注:可以理解為產(chǎn)品線的不穩(wěn)定) 機(jī)會(huì)-新產(chǎn)品與服務(wù)的推出,例如在展會(huì)銷(xiāo)售咖啡。 威脅-咖啡和奶制品成本的上升。 Starbucks SWOT分析原文[2] Strengths(優(yōu)勢(shì)) Starbucks Corporation is a very profitable organization, earning in excess of $600 million in pany generated revenue of more than $5000 million in the same 。 It is a global coffee brand built upon a reputation for fine products and ,它已經(jīng)成長(zhǎng)為一個(gè)全球性的咖啡品牌。 It has almost 900