【正文】 39。僅需驅(qū)車 10 分鐘，您便可盡情體驗(yàn)高爾夫之樂 。 7 間多功能會議室是您召開小型或中型會議的絕佳選擇。 Banquets, Meetings and Conferences The Pentium room located on level 3 with easy access from hotel lifts and staircase will take up to 230 persons in class room style. It has 4 pillars in the center with stage and screen. Buildin LCD39。 More Great cocktails with trendy drinks and music. Cozy and airy with daylight, ideal place for business appointments during the day and to unwind in the evenings. 餐廳和酒吧 ―The Square‖ 是諾富特集展示廚房概念和各種新鮮元素于一身的標(biāo)志性餐廳。在行政樓層還有會議室及電腦站。房內(nèi)有免費(fèi)的寬帶網(wǎng)絡(luò)，布置豪華，面積大約為五十多平方米，并與頤和園附近的山巒遙遙相望。 閣樓型客房分為上下兩層，下層是舒適的休憩區(qū)，上層是臥室區(qū)，有大床或兩張單人床供您挑選。中國地區(qū)現(xiàn)有 11 家諾富特酒店。酒店地處交通便利地帶，地鐵站 就位于酒店正門附近 。 Receptions: 招待會 Wedding,theme evenings,anniversaries,cocktails parties,Novotel anizes all your receptions to perfections and provides hotel room for everyone. 眾多的主題晚會，周年慶典，雞尾酒會，諾富特為您安排所有您所要求的招待會并且為與會者提供飯店房間。 The restaurant: 餐廳 Anytime is the right time for an enjoyable pause. From 6∶ 00 to 24∶ 00 To start your day, nothing like a tempting buffet breakfast to awaken your appetite! 無論何時都是令您做一個愉快的短暫停留的最好時機(jī)。 The room: 客房 Whether you are traveling alone or with your family,our rooms decorated in warm colors offer a full 24m2 of living space A corridor with closet, large bed,sitting area,color TV,mini bar,AC,and room for fortable stay. 不管您是單獨(dú) 旅游還是同您的家人一起旅游，我們都將為您提供 24 平方米的裝飾溫馨舒適的客房 (包括帶壁櫥的走廊、大床、會客區(qū)、彩色電視機(jī)、小酒巴、空調(diào) )。 The Novotel Spirit 諾富特精神 A warm atmosphere a friendly smile,attentive touches a relaxed bar,we are always at your service 伴隨著溫馨的氣氛，友好的微笑，殷切的關(guān)懷，輕松的環(huán)境，我們隨時為您服務(wù)。s warm wele,atmosphere and decor,free acmodation for up to two children (under 16) sharing their parent39。目前雅高亞太集 團(tuán)三分之二的飯店分布在亞洲，另有三分之一在澳大利亞。 In little more than seven years, Accor Asia Pacific (AAPC), Accor’s wholly owned subsidiary in Asia, has established itself as the largest and most dynamic hotel group in the Asia Pacific region. 雅高亞太集團(tuán)系雅高集團(tuán)在亞洲全資擁有的子公司，僅在七余年內(nèi)已成為亞太地區(qū)最大的及最有活力的飯店管理集團(tuán)。 Originally a hotel pany, Accor has diversified its operations into restaurantsand catering,travel agencies,service vouchers and railway passenger acmodation and catering. 從一個飯店管理公司開始，雅高已將她的業(yè)務(wù)領(lǐng)域拓展到餐廳、宴會、旅行社、餐券服務(wù)和火車旅客住宿、餐飲等方面。 Accor39。 GOOD THINKING General Manager 總經(jīng)理 CHAPTER 1 第一章 INTRODUCTION OF ACCOR SA amp。酒店的所有客人都應(yīng)受到貴賓禮遇。 As an employee of this hotel,you have been selected on the basis of your educational and professional backgrounds,your ability to serve guests in the best manner and your skills to contribute to the success of the hotel and establish its reputation as BEIJING s best 4 STAR acmodation and dining venue. 在您被挑選成為酒店的一名成員時，我們對您的教育和職業(yè)背景、您對客人的服務(wù)能力和態(tài)度及您對酒店的成功運(yùn)營和確立酒店成為北京最完美的酒店而擁有的技能都做了充分的考慮。 THE OWNERS WILL BENEFIT FROM OUR COMMITMENT THROUGH AN INCREASING RETURN ON THEIR INVESTMENT. 業(yè)主的投資將因我們的托管而帶來不斷增加的回報(bào)。 THE HOTEL WILL OFFER UNIQUE AND DISTINCTIVE CHARACTER AND CHARM ， WITH STANDARDS OF SERVICE AND FACILITIES THAT REFLECT A GENEROSITY OF SPIRIT , ELEGANCE AND SOPHISTICATION. 酒店將以其獨(dú)特的品質(zhì)和魅力，提供標(biāo)準(zhǔn)的服務(wù)和設(shè)施，反映慷慨、優(yōu)雅和成熟的精神。 The Management reserves the right to amend any part contained in this handbook. Any amendment should be reviewed and approved by the hotel Labor Union and the Staff Representative Meeting before it can take effect and be implemented. Where any point in this handbook differs from the notices, circulars that the Hotel may issue from time to time, the latter will take precedence. 北京諾富特海潤酒店管理層有權(quán)對本手冊的內(nèi)容進(jìn)行修改與調(diào)整，并經(jīng)酒店工會和職代會審議通過后方能生效實(shí)行 。 Found items 失物招領(lǐng) 員工不允許偷竊酒店物品的管理規(guī)定 規(guī)定 pager amp。s Day 婦女節(jié)假 Leave 年假 Leave 婚假 Leave 產(chǎn)假 Leave 喪假 Leave 探親假 Leave 公假 Injury 工傷 Benefits 醫(yī)療福利 Leave 住院 medical Leave 醫(yī)療期 without Pay 事假 end Bonus 年終獎 獎金 員工獎勵 員工培訓(xùn) Allowance 英語津貼 CHAPTER Rules amp。 北京諾富特海潤酒店員工手冊 Employee Handbook of Novotel Beijing West 目錄 Foreword 前言 Mission Satement 企業(yè)宗旨 Wele Message from the General Manager 總經(jīng)理歡迎辭 CHAPTER 1. Accor/AAPC Presentation 第一章 雅高集團(tuán)簡介 /雅高亞太集團(tuán)簡介 NOVOTEL WORLDWIDE 諾富特簡介 NOVOTEL BEIJING WEST 北京諾富特海潤酒店簡介 CHAPTER at all levels and the Accor values 第二章雅高集團(tuán)飯店管理的全方位職業(yè)化表現(xiàn)及雅高品質(zhì) CHAPTER terms and conditions of employment 第三章北京諾富特海潤酒店員工聘用條例 [WB] guideline 員工聘用指南 period 員工試用期 hours,rest days amp。 demotion 調(diào)崗、晉升和降職 of employment contract 合同續(xù)約 service and entire time 限制兼職工作之規(guī)定 of personal particulars 個人情況變更說明 CHAPTER Benefits 第四章員工福利 meals 免費(fèi)工作餐 Holidays 法定節(jié)假日 Lady39。 daily time sheet 員工考勤管理規(guī)定 visit 員工接待私人來訪的管理規(guī)定 calls 員工接打私人電話的管理規(guī)定 員工在店內(nèi)吸煙的管理規(guī)定 員工使用客用洗手間的管理規(guī)定 of lifts/elevators 員工使用電梯的管理規(guī)定 員工不允許在店內(nèi)閑逛的管理規(guī)定 amp。 staff locker room 員工更衣柜和更衣室 notice board 員工布告欄 activity area 員工活動區(qū)域 CHAPTER you should do in case of 第八章緊急事故處理 一旦遇有緊急事故，您該這樣做 火災(zāi) 意外事故 of lifts/elevators 電梯故障 Appendix Ⅰ Personal Grooming Standard For Male 附錄 １員工個人儀表準(zhǔn)則 (女 ) Personal Grooming Standard For Female 員工個人儀表準(zhǔn)則 (男 ) Appendix Ⅱ Employee Handbook acceptance 附錄 ２ .接受《員工手冊》協(xié)議 FOREWORD 前言 This Employee Handbook is designed to give you an overall insight and understanding of working in NOVOTEL BEIJING WEST. 本員工手冊旨在使您對北京諾富特海潤酒店有一個全面的認(rèn)識和了解。 MISSION STATEMENT 企業(yè)宗旨 THE NOVOTEL BEIJING WEST WILL BE RECOGNISED BY ITS GUESTS LOCALLY, DOMESTICALLY AND INTERNATIONALLY AS FIRST CLASS LUXURY HOTEL AIMED AT THE UPPER END OF THE BUSINESS AND LEISURE TRAVEL MARKET. 北京諾富特海潤酒店致力于商業(yè)和旅游娛樂市場的最高目標(biāo)，將被當(dāng)?shù)丶皣鴥?nèi)外客戶公認(rèn)為第一流的豪華酒店。 OUR STAFF WILL BE PROUD TO WORK IN AN ENVIRONMENT THAT IS BOTH SUCCESSFUL AND EFFICIENT AND CONDUCTIVE FOR CAREER ADVANCEMENT WITHIN ACCOR HOTELS. 我們的員工將以能夠在雅高集團(tuán)酒店富有成就的、高效的并有助于其職業(yè)發(fā)展的工作環(huán)境中任職而驕傲。 WELCOME MESSAGE FROM THE GENERAL MANAGER 總經(jīng)理歡迎