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ftheJob Training Methods Classroom lectures Lectures designed to convey specific technical, interpersonal, or problemsolving skills. Films and videos Using the media to explicitly demonstrate technical skills that are not easily presented by other training methods. Simulation exercises Learning a job by actually performing the work (or its simulation). May include case analyses, experiential exercises, role playing, and group interaction. Vestibule training Learning tasks on the same equipment that one actually will use on the job but in a simulated work environment. 典型的訓(xùn)練方法 ? 表 67 Traditional Training Methods ? Onthejob training ? Apprenticeship training ? Informal learning ? Job instruction training ? Lectures ? Programmed learning ? Audiovisual tools ? Simulated training Onthejob Training ? Learn by doing – 4 steps to success Step 1 Prepare 1. Put the learner at ease—relieve the tension. 2. Explain why he or she is being taught. 3. Create interest, find out what the learner knows. 4. Explain the whole job and relate it to a known job. 5. Place close to the normal working positions. 6. Familiarize with equipment, materials, tools. Step 2 Present 1. Explain quantity and quality requirements. 2. Go through the job at the normal work pace. 3. Go through the job several times, giving each step. 4. Repeat slowly again. 5. Have the learner explain the steps as you go through. Step 3 Tryout 1. Have the learner go through the job several times. 2. Run the job at the normal pace. 3. Learner does the job, building up skill and speed. 4. Let the work begin – stick around for a while. Step 4 Followup 1. Designate to whom the learner should go for help. 2. Gradually decrease supervision, monitor quality. 3. Correct faulty work before it bees a habit. 4. Compliment good work。 less Do not provide depth of job scales timeconsuming than others behavior assessed BARS Focus on specific Timeconsuming。 include security, guilt, depression, stress, fear, loss of loyalty, and reduced effort. Case Problem 5A 1. 試分析國營事業(yè)民營化,是否為國營事業(yè)有效管理之途徑,民營化之優(yōu)缺點(diǎn)為何 ? 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH 。 results Timeconsuming oriented 3600 Appraisal More thorough Timeconsuming 績效評(píng)估方法 ? 表 68 Performance Evaluation ? What Do We Evaluate? Traits Individual Task Outes Behaviors Performance Evaluation Performance Evaluation ? Who Should Do the Evaluating? Immediate Supervisor Peers SelfEvaluation Immediate Subordinates Suggestions for Improving Performance Evaluations Emphasize behaviors rather than traits. Document performance behaviors in a diary. Use multiple evaluators to overe rater biases. Evaluate selectively based on evaluator petence. Train evaluators to improve rater accuracy. Provide employees with due process. One manager’s perspective ? 360degree appraisal: An appraisal device that seeks feedback from a variety of sources for the person being rated. ? Discipline: Actions taken by a manager to enforce an anization’s standards and regulations. ? Employee counseling: A process designed to help employees overe performancerelated problems. 360Degree Evaluations The UnionManagement Interface Kee