【正文】 ............................................................................................27UNIT ONE EXAM ..........................................................................................................28CHAPTER NINE: CAREER PLANNING AND DEVELOPMENT ........................37CHAPTER OBJECTIVES ....................................................................................................37CHAPTER OVERVIEW ......................................................................................................37CHAPTER EXERCISES ......................................................................................................38CHAPTER TEN: PERFORMANCE APPRAISAL....................................................39CHAPTER OBJECTIVES ....................................................................................................39CHAPTER OVERVIEW ......................................................................................................39CHAPTER EXERCISES ......................................................................................................40CHAPTER ELEVEN: COMPENSATION..................................................................41CHAPTER OBJECTIVES ....................................................................................................41CHAPTER OVERVIEW ......................................................................................................41CHAPTER EXERCISES ......................................................................................................42CHAPTER TWELVE: BENEFITS AND OTHER COMPENSATION ISSUES ....43CHAPTER OBJECTIVES ....................................................................................................43CHAPTER OVERVIEW ......................................................................................................43CHAPTER EXERCISES ......................................................................................................44CHAPTER THIRTEEN: A SAFE AND HEALTHY WORK ENVIRONMENT....45CHAPTER OBJECTIVES ....................................................................................................45CHAPTER OVERVIEW ......................................................................................................45CHAPTER EXERCISES ......................................................................................................463 / 63CHAPTER FOURTEEN: THE EVOLUTION OF LABOR UNIONS .....................47CHAPTER OBJECTIVES ....................................................................................................47CHAPTER OVERVIEW ......................................................................................................47CHAPTER EXERCISES ......................................................................................................48CHAPTER FIFTEEN: LABORMANAGEMENT RELATIONS............................49CHAPTER OBJECTIVES ....................................................................................................49CHAPTER OVERVIEW ......................................................................................................49CHAPTER EXERCISES ......................................................................................................50CHAPTER SIXTEEN: INTERNAL EMPLOYEE RELATIONS ............................51CHAPTER OBJECTIVES ....................................................................................................51CHAPTER OVERVIEW ......................................................................................................51CHAPTER EXERCISES ......................................................................................................52CHAPTER SEVENTEEN: GLOBAL HUMAN RESOURCE MANAGEMENT ...53CHAPTER OBJECTIVES ....................................................................................................53CHAPTER OVERVIEW ......................................................................................................53CHAPTER EXERCISES ......................................................................................................54UNIT TWO EXAM .........................................................................................................554 / 63STUDY GUIDE INTRODUCTIONREQUESTING HELP In order to facilitate your studies, a faculty member has been assigned to you and will serve as your Professor. A letter with your professor’s contact information will be mailed to you. Your Professor will be available to answer questions you may have as you progress through your studies. You should direct all course questions to your assigned Professor.You are required to make at least three contacts with your professor. A Contact Log to record these contacts with your professor is located after this introduction. Please plete this contact log and return it with your Final Examination Request form.We cannot stress enough how important it is that you take full advantage of these opportunities to establish an ongoing dialogue with your Professor. You will find that these interactions with faculty will be quite useful in helping you to grasp concepts, crystallize your thoughts, and stay focused on your studies. Earning a degree through directed studies is tough enough. Use your faculty. You’ll be glad you did.The Online Student/Faculty Forum serves as “Student Discussion Board” that enables students to post messages to fellow students as well as faculty and staff members of CSU. We hope this forum will foster a sense of camaraderie between you and your fellow students and assist you as you progress through your studies. Only CSU Students and Alumni are permitted to use the forum. When you first access the forum you will have to set up an account with your name and password. The Student Services Department re