跨文化商務溝通筆記-wenkub
2023-07-03 00:04:48 本頁面
【正文】 contact between the two parts 4. there should be a language that both sides share. 5. there should a place for the munication to take place.Message (信息）Source of message encode code channel/medium decoder retriever of message（信息源） 編碼） （密碼） （渠道/媒介） （解碼） （信息接受者） Attributes of munication 1. It is a born need 2. It is interactive 3. it can be either constructive or destructive to a relation 4. It cannot be white washed in case it is performed.? I. What is culture?The definition can be in threestep hierarchy/ the structure of cultureSpiritual: beliefs, core of value, ethnics, etc.。你要打電話到你要認識的那個人那邊去，說：你好我是某某公司的誰誰，是劉總讓我打電話給你的。 ：表達謹謝。當接到這樣的名片時，意為請你注意的意思。 schema for fulfilling the aim。? Low context cultures place less emphasis on the context of munication (such as implied meaning or nonverbal messages)。前3種為硬管理要素，后4種為軟管理要素。 the leader decides.Decisionmaking is dispersed throughout organization. People at all levels make decisions. Authority Leadership Leaders direct the activities of subordinates by giving specific instructions.Leaders motivate their subordinates to work toward goals. They do not give as much specific direction. Initiative Only the leader initiates. Everyone is expected to initiate. Communication flowFrom the top of organization to the bottom From the top down and from the lower levels to higher levels StatusHigh status people enjoy privileges. People disapprove of special privileges and symbols of status. How to change the organizationReplace people at the top.Reform the organization. Elements influencing refusals? Power distance (manager vs employee)? Uncertainty (leave room for further thinking)? Face problem (saving face)? Personal relationship (afraid of refusing or being refused, relationship breakup)? Special time and space situations Language and culture. Close related, a reflection of. Language munication is affected by diff cGender municationSex physical /biological descriptive term Gender = sex + culture + role in societyMain culture： ethnic culture/ region culture/ religion culture/ gender culture/ age cultureMasculinity stands for a preference in
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