iso9001-2000資料-wenkub
2023-05-28 16:27:04 本頁面
【正文】 onformance Planning of Product realization 7 Product Realization Review of requirements related product prior to acceptance / mitment to customers ability to meet customer requirements Effective munication with customer in relation to ?Product information ?Sales order handling ?Customer feedback ?Customer plaints Identification of Customer / Market requirements ?Specified by customer ?Requirements taken for granted ?Statutory / Regulatory requirements Customer related processes – (Sales) 7 Product Realization Design inputs and outputs Review and verification, validation and control of changes ?Accuracy ?Potential hazards amp。 authorities ?Appointment of Management Representative ?Conducting Management Reviews ?Providing required resources Establishment of ?Quality Policy ?Quality Objectives Identification of Customer requirements Top Management’s mitment 5 Management Responsibility New Development Evidence must be provided to show that the Management is mitted to the above requirements Auditors could speak to and audit Top Management (. MD / Directors) to establish their mitment to the management system Work Environment Infrastructures 6 Resource Management Human Resources General Competence, awareness amp。 municate Planning 5 Management Responsibility Management mitment Customer focus Management Review Quality policy Quality objectives QMS planning General Review inputs Review outputs Internal munication Management representative Responsibility amp。 control Availability of information amp。 service provision Management Commitment Customer focus Quality policy Planning Responsibility, authority amp。 regulatory requirements Requirements specified by customer / anization Product requirements Value adding processes 20 quality elements Approach Customer satisfaction Products Main focus New Version Previous version Criteria Process approach Process definition Set of interrelated or interacting activities which transforms inputs into outputs Ensure continual improvements Identify the processes Do it for all value adding processes Establish measuring criteria Identify the Interactions to other processes Identify the Inputs amp。 efficiency Continual improvements Continual improvement of the anization’s overall performance should be a permanent objective of the anization Factual approach to decision making Effective decisions are based on the analysis of data and information Mutually beneficial supplier relationships ?An anization amp。 improvements Product Realization Management Responsibility Continual
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