【正文】 ...................................................................................................... 2 3 術(shù)語(yǔ)和定義 ............................................................................................................................ 3 4 企業(yè)管理體系 ........................................................................................................................ 5 總要求 ............................................................................................................................. 5 文件要求 ......................................................................................................................... 6 總則 .......................................................................................................................... 6 企業(yè)管理手 冊(cè) .......................................................................................................... 6 文件控制 .................................................................................................................. 6 記錄控制 .................................................................................................................. 7 5 管理職責(zé) ................................................................................................................................ 9 管理承諾 ......................................................................................................................... 9 以顧客為關(guān)注焦點(diǎn)和其他相關(guān)方要求 ......................................................................... 9 企業(yè)管理方針 ................................................................................................................. 9 策劃 ............................................................................................................................... 10 企業(yè)管理目標(biāo) ........................................................................................................ 10 管理體系策劃 ........................................................................................................ 11 環(huán)境因 素和對(duì)危險(xiǎn)源辨識(shí)、風(fēng)險(xiǎn)評(píng)價(jià)和風(fēng)險(xiǎn)控制的策劃 ................................ 12 法律法規(guī)和其他要求 ............................................................................................ 13 環(huán)境和職業(yè)健康安全管理方案 ............................................................................ 13 職責(zé)、權(quán)限與溝通 ....................................................................................................... 14 職責(zé)和權(quán)限 ............................................................................................................ 14 管理者代表 ............................................................................................................ 14 信息溝通和協(xié)商 .................................................................................................... 14 管理評(píng)審 ....................................................................................................................... 16 總則 ........................................................................................................................ 16 管理評(píng)審輸入 ........................................................................................................ 17 評(píng)審輸出 ................................................................................................................ 17 6 資源管理 .............................................................................................................................. 19 資源的提供 ................................................................................................................... 19 人力資源 ....................................................................................................................... 19 總則 ........................................................................................................................ 19 能力、意識(shí)和培訓(xùn) ................................................................................................ 19 基礎(chǔ)設(shè)施 ....................................................................................................................... 20 工作環(huán)境 ....................................................................................................................... 21 7 產(chǎn)品實(shí)現(xiàn) .............................................................................................................................. 22 產(chǎn)品實(shí)現(xiàn)的策劃 ........................................................................................................... 22 與顧客有關(guān)的過(guò)程 ....................................................................................................... 22 與產(chǎn)品有關(guān)的要求的確定 .................................................................................... 22 與產(chǎn)品有關(guān)要求的評(píng)審 ........................................................................................ 23 顧客和相關(guān)方溝通 ................................................................................................ 24 設(shè)計(jì)與開(kāi)發(fā) ................................................................................................................... 24 采購(gòu) ............................................................................................................................... 24 采購(gòu)過(guò)程 ................................................................................................................ 24 采購(gòu)信息 ................................................................................................................ 25 采購(gòu)產(chǎn)品的驗(yàn)證 .................................................................................................... 25 施工和服務(wù)提供 ........................................................................................................... 26 施工和服務(wù)提供的控制 ........................................................................................ 26 施工和服務(wù)提供過(guò)程的確認(rèn) ................................................................................ 27 標(biāo)識(shí)和可追溯性 .................................................................................................... 28 顧客財(cái)產(chǎn) ..................................