【正文】 1 / 68小型酒店管理信息系統(tǒng)摘 要現(xiàn)代化的酒店是集客房、餐飲、通 訊、娛樂，商 務(wù)文化及其他各種服務(wù)與設(shè)施為一體化的消費(fèi)場所，酒店 組織龐大，服 務(wù)項(xiàng)目多，信息量大，要想提高勞動生產(chǎn)，降低成本，提高服務(wù)質(zhì)量和管理水平，促 進(jìn)經(jīng)濟(jì) 效益，必須借助計(jì)算機(jī)來進(jìn)行現(xiàn)代化的信息管理， 《小型酒店管理信息系統(tǒng)》正是為此而設(shè)計(jì)的，該系統(tǒng)是運(yùn)用 Microsoft SQL SERVER 2022 數(shù)據(jù)庫系統(tǒng)和 PowerBuilder 程序語言開發(fā)實(shí)現(xiàn)的， 《小型酒店管理信息系 統(tǒng)》包括了前臺接待子系統(tǒng)、前臺收銀子系統(tǒng)、 預(yù)訂管理子系統(tǒng)、房務(wù)管理子系統(tǒng) 、電話計(jì)費(fèi)管理子系統(tǒng)、 經(jīng)理查詢子系統(tǒng)、夜核管理子系統(tǒng)、 VIP 管理子系統(tǒng)等八大模塊，具有操作 簡單 、界面友善、靈活性好、系統(tǒng)安全性高、運(yùn)行穩(wěn)定等特點(diǎn)，是酒店管理者的理想 選擇 。本文簡要介紹了《小型酒店管理信息系統(tǒng)》的項(xiàng)目背景和意義，著重闡述了該系統(tǒng)開發(fā)實(shí)現(xiàn)過程，從系 統(tǒng)的需求分析、方案 論證 、模 塊設(shè)計(jì)、數(shù)據(jù)設(shè)計(jì)、詳細(xì)設(shè)計(jì)到系統(tǒng)測試等各個(gè)環(huán)節(jié)都進(jìn)行了詳盡的分析和描述。關(guān)鍵詞： 酒店信息管理，數(shù)據(jù)庫 ，SQL，數(shù)據(jù)窗口，RS232AbstractThe modernized hotel collects the guest room , food and beverage , munication , amusement, mercial culture and other various kinds of services and facilities are the integrated consumption place , the hotel anizes hugely, there are many service items, the amount of information is large, if you want to improve labor produce , lower costs , improve the service quality and management level , promote the economic benefits, must carry on the modernized information management through the puter,《《 Smallscale Hotel Management Information System》》 is just designed for the occasion, it 2 / 68is developed and carried out by using Microsoft SQL Server 2022 database system and PowerBuilder programming language, it include eight modules——foreground reception subsystem、 foreground accounting subsystem、 booking subsystem、 housekeeping subsystem、 telephone charging administration subsystem、 manager enquire subsystem、 night audit subsystem、 VIP management subsystem, it has many features——simple operation、 friendly interface、 good flexibility、 high system safety、 stable performance, this is the best choice for the hotel handler.This paper has introduced the project background and meaning of 《《 Smallscale Hotel Management Information System》》 briefly , has explained emphatically that should develop the course of realizing systematically , from systematic demand analysis , scheme demonstration, module design , data design, it reach such all link as system testing ,etc. go on exhaustive analysis and description to design in detail.Keywords：： Hotel Information Management， Database， SQL， DataWindow， RS2323 / 68目 錄第一章 前言 ....................................................................................................................................5 課題的項(xiàng)目背景 .....................................................................................................................5 課題的現(xiàn)實(shí)意義 .....................................................................................................................5第二章 綜述 ....................................................................................................................................6 飯店計(jì)算機(jī)管理信息系統(tǒng)發(fā)展歷史 ...........................................................................6 飯店管理信息系統(tǒng)的作用 ..............................................................................................6 飯店管理信息系統(tǒng)的構(gòu)成 ..............................................................................................7 國外飯店管理軟件系統(tǒng) ..................................................................................................9 國內(nèi)飯店軟件系統(tǒng) .........................................................................................................10 飯店信息管理軟件的發(fā)展與展望 ..............................................................................11第三章 系統(tǒng)需求分析 ..................................................................................................................11 系統(tǒng)目標(biāo) ...............................................................................................................................11 當(dāng)前系統(tǒng) ...............................................................................................................................12 前臺接待、收款臺 .........................................................................................................12 客房樓層 .........................................................................................................................13 電話計(jì)費(fèi)中心 .................................................................................................................13 問題總結(jié) .........................................................................................................................13 建議的系統(tǒng) ...........................................................................................................................14 概述 .................................................................................................................................15 前臺接待子系 統(tǒng) .............................................................................................................15 前臺收銀子系統(tǒng) .............................................................................................................16 預(yù)訂管理子系統(tǒng) .............................................................................................................16 房務(wù)管理子系統(tǒng) .............................................................................................................17 電話計(jì)費(fèi)管理子系統(tǒng) .....................................................................................................17 經(jīng)理查詢子系統(tǒng) .............................................................................................................17 夜核管理子系統(tǒng) .............................................................................................................18 VIP 管理子系統(tǒng) .............................................................................................................18第四章 方案論證 ..........................................................................................................................18 系統(tǒng)架構(gòu) ...............................................................................................................................18 客戶機(jī) /服務(wù)器（ C/S）體系結(jié)構(gòu)基本概念 ..................................................................19 系統(tǒng)架構(gòu)描述 .....................................................