【正文】 ngelo demonstrating? a. conceptual b. interpersonal c. technical d. political29. Nancy’s strength as a manager lies in her ability to work with people. She is able to work with, motivate, and lead others easily. Nancy is demonstrating which managerial skill? a. conceptual b. interpersonal c. technical d. political30. Which of the following is not true about operatives? a. They have no responsibility for overseeing the work of others. b. They work directly on a job or task. c. They have no more than four employees who report directly to them. d. A person on an assembly line could be described as an operative.31. The managerial concept that focuses on task pletion is a. efficiency. b. of little concern for firstline managers. c. mostly the job of top managers. d. effectiveness.32. Which one of the following best demonstrates the concept of efficient management? a. Getting activities pleted. b. Maximizing output. c. Maintaining output with fewer resources. d. Increasing output and input.33. When a manager fails to plete the department39。s tasks but has used the resources sparingly and wisely, the results are said to be a. efficient and effective. b. efficient and ineffective. c. inefficient and effective. d. inefficient and ineffective.34. The planning function of management includes a. directing the activities of others. b. monitoring an organization39。s performance. c. paring actual results with plans. d. establishing an organization39。s goals.35. The organizing function of management includes a. how tasks are to be grouped. b. conflict resolution among subordinates. c. parison of actual results with a budget. d. definition of an organization39。s goals.36. The activities of motivating employees, directing others, selecting the most effective munication channels, and resolving conflicts refer to which management function? a. planning. b. organizing. c. leading. d. controlling.37. When a famous speaker, Such as the President of the United States, addresses a college graduating class, he or she is exhibiting Mintzberg39。s role of a. liaison. b. disturbance handler. c. disseminator. d. figurehead.38. Concerning Mintzberg39。s managerial roles, which of the following statements is MOST accurate? a. Managers perform essentially different roles in different types of organizations. b. Managers perform essentially different roles at different levels of an organization. c. The emphasis managers give the various roles differs with various organizational levels. d. Roles of figurehead, disseminator, and liaison seem to be most appropriate for firstline managers.39. Which of the following statements is LEAST correct? a. Regardless of the organizational level, managers perform essentially the same functions. b. Most managerial functions are the same throughout the world. c. Small or large organizations perform essentially the same functions. d. The entrepreneurial role is more prevalent in small organizations than in large ones.40. Management is BEST described as the process of a. personally pleting tasks in an efficient manner. b. efficiently pleting tasks with the help of others. c. using scarce resources to minimize output. d. organizing activities over a long period of time.Chapter Three: Foundations of PlanningMultiple Choice Questions1. Which of the following is not included in the definition of planning? a. Define the organization’s objectives or goals. b. Establish an overall strategy for achieving these objectives or goals. c. Allocate resources and develop a chain of munication. d. Develop a hierarchy of plans to integrate and coordinate activities.2. Which of the following is an argument against formal planning? a. Planning focuses on the future. b. Planning may create rigidity. c. Planning replaces creativity. d. Planning ignores prior successes.3. Which of following is not one of the reasons why managers should engage in planning as that was stated in the text? a. Planning reduces cost. b. Planning minimizes waste and redundancy. c. Planning provides direction. d. Planning facilitates control.4. Plans that determine specific details about organizational objectives that are to be achieved are calleda. strategic plans.b. tactical plans.c. longterm plans.d. detailed plans.5. Successful plans may provide a. a false sense of security. b. only success. c. increased awareness of the environment. d. increased awareness of change.6. Which of the following statements is MOST accurate? a. Many studies confirm the positive relationship between planning and performance. b. All organizations that plan extensively outperform those that plan less formally. c. All organizations that plan outperform those that do not. d. Many studies confirm that planning does not lead to greater performance because labor unions are weak.7. _____ plans are differentiated by their breadth. a. Directional and specific b. Single use and standing c. Strategic and tactical d. Longterm and shortterm8. Which of the following is not a popular way to describe plans? a. breadth b. time frame c. specificity d. length9. Tactical and strategic plans differ in all of the following ways except a. time frame. b. scope. c. known set of organizational objectives. d. environmental effects.10. The greater the uncertainty, the more plans should be of the _____ variety. a. longterm b. shortterm c. intermediate in length d. rigid11. When uncertainty is high and management must maintain flexibility, which of the following types of plans are preferable? a. longterm plans b. no plans c. directional plans d. specific plans12. Which type of plan is used to meet a particular or unique situation? a. tactical plan b. operational plan c. singleuse plan d. standing plan13. Which of t