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【正文】 The Outsourcing Exchange2023/1/226Global Services169。 2023 IBM CorporationCLIENT BUSINESS PERFORMANCE BEFORE AND AFTER OUTSOURCING: PROFITABILITYPerformance Relative to Industry (in standard deviations from industry mean)EPS Revenue EPS TrendCompany performance (relative to industry) prior to the outsourcing engagementCompany performance (relative to industry) in a 23 year period after the outsourcing engagementThe Impact of Outsourcing:Early analysis in the new study shows significant improvements in client profitability in a 23 year period after the start of the outsourcing engagement…IBM Research Division analysis of public financial data 80 global panies2023/1/227Global Services169。 2023 IBM CorporationKeys to a Successful Outsourcing RelationshipA successful outsourcing relationship focuses on:167。Establishing appropriate governance protocols to guide joint action that can deliver on the promise of the relationship167。Shared risk and return167。Contract flexibility the ability to change the scale and content of what is being delivered as the business environment changes167。 2023 IBM Corporation169。Scale via consolidations167。Standardization167。Scale via resource virtualization167。Create substantial new value167。Resources, process and technology on demand167。Reconfigure value of IT applications and services167。Reduce costsPresentFutureImplementOn Demand ComputingLeverage GridTechnologies ConsolidateDelivery CentersProductivity / Business ValuePastOn Demand Outsourcing and IT InfrastructureA natural part of the puting evolution: from centers of automation to changing the fundamentals of industries and markets2023/1/229Global Services169。 2023 IBM CorporationSuppliersCustomersAn enterprise whose business processes – integrated endtoend across the pany and with key partners, suppliers and customers – can respond with speed to any customer demand, market opportunity or external threat.On demand services allow business processes to sense and res
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