215215公司合并和獲得的文化整合的重要(2)-在線瀏覽
2025-02-20 02:30本頁面
【正文】 Organisational structure processes ? Policies procedures ? Physical environment Reflects the “Way we do things”, . ? Degrees of collaboration ? Decisionmaking patterns ? Approaches to process improvement Components of Culture Values have little meaning unless they bring about specific behaviors ... VISIBLE Core Values Behaviour INVISIBLE attitude 14 Implementation Plan The implementation plan will enpass initiatives to create and support these behaviors. Core Values Behaviour The best way to achieve culture change is to focus on desired behaviors ... 15 Agenda M A Statistics A Case Study WW’s Approach to Cultural Integration What is Culture? Q A 16 Our Approach to Cultural Integration Perform Gap Analysis Design Desired Culture Top Team Workshop Validation/ Ownership Customer Strategy Assess Current Culture Interviews Focus Groups Culture Audit Business Objectives DISCOVER Defining Organizational Culture Implement Culture Change Programs Training Org. Dev. Communication Measurement DELIVER Reinforcing Organizational Culture Knowledge sharing, involvement, and munications Develop Culture Change Programs Leadership Development, Culture Change Teams Learning Development INVENT Developing Organizational Culture 17 Agenda M A Statistics A Case Study WW’s Approach to Cultural Integration What is Culture? Q A 18 A Case Study: Background Information ? Two anizations merged to form a new entity ? Both anizations existed as government statutory boards with regulatory functions ? New pany got listed on the local stock exchange with a clear bottomline objective ? New pany aims to be performancedriven, improve petitiveness and grow through strategic partnerships 19 ? Interviews ? Focus Groups ? Management Workshop Best Practice Research ? Interviews ? Focus Groups ? Corporate Culture Audit Current Culture ? List of Desired Values ? Behaviour Indicators Culture Development Programs Desired Culture The Process of Culture Development 20 Mission ? 1 in the region ? Customer Focused ? Profit Driven Internal Environment ? Professional and flexible ? Better decision making process ? Clear Performance based rewards ? More Interdepartment collaboration ? Tailored employee munication Strategy ? BottomLine orientation ? Profitable products and services ? Cost efficiency ? Market confidence ? Expansion into other markets ? Strategic alliances ? Service efficiency ? Technology is important External Environment ? Intense petition ? Increasing customer demands and sophistication ? Leveraging leadingedge technology Core Values?? What is the Current Culture? 21 Defining the new Core Values Strategy Mission Internal Environment External Environment Core Values?? 22 Core Values: ? Customer service quality ? Bottomline driven Defining the Core Values ? 1 in the region ? Customer focused ? Profit driven Mission Core Values Mission Strategy External Environment Internal Environment 23 Core Values: ? Bottomline driven ? Objectivity and integrity ? Product innovation ? Customer service quality ? Technology leveraged Defining the Core Values ? Bottomline orientation ? Profitable products and services ? Cost efficiency ? Market confidence ?
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