ktv服務(wù)員營中應(yīng)該做些什么-展示頁
2025-10-29 13:48本頁面
【正文】 機(jī)，并詢問客人是看電視還是聽歌，然后按客人要求調(diào)好電視、電腦、功放（效果器打開），燈光調(diào)到柔和狀態(tài)，音樂調(diào)到最佳效果?！鳛榭腿它c(diǎn)取酒水、食品：按半跪式規(guī)范雙手將酒水牌遞給客人同時(shí)使用：“晚上好！這是我們公司的酒水牌，請(qǐng)您看一下今晚點(diǎn)用什么酒水？”積極推銷介紹公司酒水及小食介紹公司酒類要以高價(jià)位、高價(jià)格的酒介紹起，根據(jù)賓客的要求再進(jìn)行促銷，如客人點(diǎn)洋酒，要迅速而準(zhǔn)確的方式給賓客介紹有洋酒，等客人點(diǎn)完酒后，應(yīng)詢問客人是混飲或凈飲，加七喜要加幾罐等都要問清楚。并詢問客人是否需要精美小食下酒等。禮貌退出廳房：“請(qǐng)稍等，馬上為您送上?！辈礃?biāo)準(zhǔn)的半跪姿式進(jìn)行服務(wù)，上洋酒時(shí)必須先請(qǐng)客人驗(yàn)酒，然后才開酒、調(diào)酒、品酒。第二篇：KTV管理制度中服務(wù)員規(guī)章制度KTV管理制度中服務(wù)員規(guī)章制度The every act of KTV clerk is reflecting the service quality of a Ktv, representing the pany image of clerk begins to must want to notice his every word and deed momently then from what enter working introduce the clerk in Ktv management system to must want abidance regulations system for everybody , each KTV clerks must want to stand fast post, forbid to have nothing to do area wallop, chat, devoted to post, make sure guest is safe, diligent go on a tour of inspection, discover a problem in time, solve a problem, cannot solve be in charge of a report to superior , the member that KTV receives silver fills in when the receipt, writing is clear, write carefully and nearly, cannot , KTV clerk should tell standard mandarin, strong to heart of guest enthusiasm, courteous, considerate, responsibility, obedient managing, give full cooperation with cadre door employee, abide by personnel rules, do good own , the lootive condition that is in charge of inspecting departmental facility, discover the problem applies for approval in time to superior maintenance , KTV clerk must want adroitness control to serve skill, clean standard, hold a section each place facility clean, article orderly, air pure and fresh, environment is , the guest awaits serve time demarcate to be 60 seconds, must not provide time more than, do not get cold reception , KTV clerk should remind a guest to had kept oneself article, do not want do sth without authorization to reduce sectional place to set ser
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