【正文】 ......................................11 理論探討 ................................................................................................................11 假設(shè)構(gòu)建 ............................................................................................................... 13 3 研究設(shè)計(jì) ............................................................................................................................ 14 數(shù)據(jù)收集情況 .............................................................................................................. 14 研究對(duì)象與樣本選擇 ........................................................................................... 14 問卷回收統(tǒng)計(jì) ....................................................................................................... 14 變量測(cè)量 ...................................................................................................................... 15 公共服務(wù)動(dòng)機(jī) ....................................................................................................... 15 公務(wù)員個(gè)人績效 ................................................................................................... 16 信效度分析 ........................................................................................................... 16 數(shù)據(jù)分析方法 .............................................................................................................. 19 4 數(shù)據(jù)分析結(jié)果與討論 ........................................................................................................ 21 目 錄 V 描述性統(tǒng)計(jì)分析 .......................................................................................................... 21 方差分析 ...................................................................................................................... 23 相關(guān)分析 ...................................................................................................................... 24 公共 服務(wù)動(dòng)機(jī)與公務(wù)員個(gè)人績效的相關(guān)關(guān)系 ................................................... 24 公共服務(wù)動(dòng)機(jī)與技能水平的相關(guān)關(guān)系 ............................................................... 25 公共服務(wù)動(dòng)機(jī)與風(fēng)險(xiǎn)責(zé)任的相關(guān)關(guān)系 ............................................................... 25 公共服務(wù)動(dòng)機(jī)與解決問題能力的相關(guān)關(guān)系 ....................................................... 25 回歸分析與假設(shè)檢驗(yàn)結(jié)果 .......................................................................................... 26 公共服務(wù)動(dòng)機(jī)對(duì)公務(wù)員個(gè)人績效的影響 ........................................................... 26 公共服務(wù)動(dòng)機(jī)對(duì)技能水平的影響 ....................................................................... 26 公共服務(wù)動(dòng)機(jī)對(duì)風(fēng)險(xiǎn)責(zé)任的影響 ....................................................................... 27 公共服務(wù)動(dòng)機(jī)對(duì)解決問題能力的影響 ............................................................... 27 數(shù)據(jù)分析結(jié)果匯總 ...................................................................................................... 28 5 結(jié)論與展望 ........................................................................................................................ 29 研究結(jié)論 ...................................................................................................................... 29 研究價(jià)值 ...................................................................................................................... 30 理論價(jià)值 ............................................................................................................... 30 實(shí)踐價(jià)值 ............................................................................................................... 30 局限與進(jìn)一步研究方向 .............................................................................................. 31 參考文獻(xiàn) ................................................................................................................................ 33 附 錄 .................................................................................................................................... 35 附錄 1：中文翻譯 ................................................................................................................. 35 附錄 2：英文原文 ................................................................................................................. 39 致 謝 .................................................................................................................................... 43 1 緒論 1 1 緒論 研究背景與問題提出 20 世紀(jì) 80 年代以來 ，西方國家掀起了一股以“新公共管理運(yùn)動(dòng)”為核心和載體的政府改革浪潮，以迎接全球化、信息化的挑戰(zhàn)，力求擺脫財(cái)政困難，提高政府效率。s western region by purposive sampling method to determine, a total of 636 valid questionnaires. Data analysis methods use SPSS and regression analysis to carry out. The empirical analysis in the civil service individual performance finds out the following three points: 1. Strengthen the control of the township government civil servants public service motivation will significantly improve the level of the individual skills of the township government regulators, help to improve skills and efficiency of the civil service office to promote the improvement of township government civil service quality and overall service level thus to improve the township government civil servants individual performance. 2. Strengthen the control of the township government civil servants public service motivation will significantly improve the township government regulators personal risk tolerance, help to improve the level of operations of the civil service, reduce the error rate of the civil service office of the township government, promote the level of business overall ABSTRACT III improvement, and thus to improve the individual performance of the township government civil servants. 3. Strengthen the control of the township government civil servants public service motivation will significantly enhance the improvement of township government regulators personal problemsolving skills to help improve the psychological quality of civil servants faced with unexpected situations and obstacles and deal with the problem capacity, promote ove