【正文】 y management team. 73% 40% I trust our management team to act ethically and honestly. 75% 49% I get enough good information about our anization’ s results and performance 83% 49% My direct Supervisor/Manager provides the support I need to do a good job. 75% 49% Hewitt Associates Inspiring Great Performance ? Motivating high performance achievement through rewards. ? % Employees Who Agree and Strongly Agree The Best WalMart I receive adequate recognition (beyond pensation) for my contributions and acplishments 68% 36% My performance has a significant impact on my pay 62% 27% This anization motivates me to contribute more than is normally required to plete my work 66% 44% Hewitt Associates Inspiring Great Performance ? Best Employers better define and implement structure, policies, and resources that enhance productivity and support achievement of business objectives. ? % Employees Who Agree and Strongly Agree The Best WalMart The anization’ s policies and procedures allow me to provide great customer service. The tools and resources I have allow me to be as productive as possible 63% 35% Hewitt Associates Ensuring Employees Feel Valued ? Best Employers create employee ownership through trust and empowerment. Leaders walk the talk. % Employees Who Agree and Strongly Agree The Best WalMart I have the authority to make the decisions necessary to do my job well 61% 49% Hewitt Associates Ensuring Employees Feel Valued ? Best Employers create a more pelling employment relationship between employees and employers by treating employees as valued assets and partners. % Employees Who Agree and Strongly Agree The Best WalMart I am made to feel like a valued member of this anization 56% 40% I get a sense of acplishment from my work 74% 49% Training opportunities are available to help me build new skills. 76% 58% Hewitt Associates Suggested Initiatives Hewitt Associates ? Need WalMart’ s input to develop Hewitt Associates Best Practices for Achieving Sustained Engagement Results Hewitt Associates What Makes The Best, Best? ? The Best Employers in Asia study reveals that Best Employers demonstrate three basic characteristics across all markets, including China: – Best Employers consistently inspire great performance from their people。s policies and procedures allow me to provide great customer service. Hewitt Associates Needtoimprove Areas Career Opportunity ? I feel I can have a great career at WalMart. ? I have enough time for career development ? Promotions are given fairly. Pay ? I understand how pay changes are determined. ? I am paid fairly for the contributions I make to the pany39。s Club Logistics Facility Norms Engagement Score 54% 54% 54% 50% 46% 52% 1. I would remend WalMart to a friend seeking employment 60% 61% 61% 57% 51% 55% 6. Given the opportunity, I tell others great things about working here 64% 68% 64% 60% 57% 60% 2. I rarely think about leaving WalMart to work somewhere else 40% 37% 42% 35% 34% 43% 5. It would take a lot to get me to leave WalMart 81% 84% 80% 79% 73% 59% 3. WalMart inspires me to do my best work every day 49% 47% 50% 46% 46% 63% 7. WalMart motivates me to contribute more than is normally required to plete my work. 44% 43% 45% 40% 35% 47% SAY STAY STRIVE Hewitt Associates Positive Areas Company Reputation ? I would remend WalMart to a friend seeking employment. ? I believe WalMart is a good citizen in my munity. ? WalMart provides good jobs for people in this area. ? I am proud of what WalMart gives to my local munity. ? Given the opportunity184。Hewitt Associates WalMart China Associates Engagement Survey Result Presentation Nov., 2023 Hewitt Associates Agenda ? Why Measure Employee Engagement? ? WalMart Associate Opinion Survey Introduction – Survey Background : Why Do We Conduct the Survey? – Participant Profile – Survey Methodology – Interpreting the Results ? Key Findings – Engagement Results – Positive Areas – Needtoimproved Areas ? Benchmarks and Comparison ? Suggested Initiatives ? Best Practices for Ach