人力資源管理-沃爾瑪人力資源咨詢(xún)資料-翰威特(文件)
【正文】 ertainty Zone Performance Zone ( = %) 25% 40% 60% 100% Benchmark Averages* * 0% ( = %) Indifference Zone ( = %) Rest of China in BEC 2023 Study ( 50%) High Performers (61%) Total Shareholder Return (TSR 20% from 19992023) $ $ Hewitt Engagement Database (52%) ** WalMart (54%) 54% Hewitt Associates Engagement Score Comparison: WalMart, Best Employers and China Norms WalMart China Overall Best Employers Norms Engagement Score 54% 75% 52% 1. I would remend WalMart to a friend seeking employment 60% 75% 55% 6. Given the opportunity, I tell others great things about working here 64% 78% 60% 2. I rarely think about leaving WalMart to work somewhere else 40% 62% 43% 5. It would take a lot to get me to leave WalMart 81% 86% 59% 3. WalMart inspires me to do my best work every day 49% 79% 63% 7. WalMart motivates me to contribute more than is normally required to plete my work. 44% 66% 47% SAY STAY STRIVE Hewitt Associates 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%E n g a g e m e n t S c o r eI w o u l d r e c o m m e n d W a l M a r t t o a f r i e n d s e e k i n g e m p l o y m e n t G i v e n t h e o p p o r t u n i t y , I t e l l o t h e r s g r e a t t h i n g s a b o u t w o r k i n g h e r eI r a r e l y t h i n k a b o u t l e a v i n g W a l M a r t t o w o r k s o m e w h e r e e l s eI t w o u l d t a k e a l o t t o g e t m e t o l e a v e W a l M a r t W a l M a r t i n s p i r e s m e t o d o m y b e s t w o r k e v e r y d a y W a l M a r t m o t i v a t e s m e t o c o n t r i b u t e m o r e t h a n i s n o r m a l l y r e q u i r e d t o. c o m p l e t e m y w o r kB e s t E m p l o y e r s W a l M a r t C h i n a N o r m sEngagement Score Comparison Say Stay Strive Hewitt Associates What Makes The Best, Best? ? Best Employers demonstrate three basic characteristics across all markets, including China: Consistently inspire great performance from their people Manage their business in ways that build longterm success and sustainability Go out of their way to ensure employees feel valued Hewitt Associates Inspiring Great Performance ? Inspiration and support from the management . Senior leaders and immediate managers act as role model, and passionately and consistently provide support to the staff. % Employees Who Agree and Strongly Agree The Best The Rest I see strong evidence of effective leadership from my management team. 73% 40% I trust our management team to act ethically and honestly. 75% 49% I get enough good information about our anization’ s results and performance 83% 49% My direct Supervisor/Manager provides the support I need to do a good job. 75% 49% Hewitt Associates Inspiring Great Performance ? Motivating high performance achievement through rewards. ? % Employees Who Agree and Strongly Agree The Best WalMart I receive adequate recognition (beyond pensation) for my contributions and acplishments 68% 36% My performance has a significant impact on my pay 62% 27% This anization motivates me to contribute more than is normally required to plete my work 66% 44% Hewitt Associates Inspiring Great Performance ? Best Employers better define and implement structure, policies, and resources that enhance productivity and support achievement of business objectives. ? % Employees Who Agree and Strongly Agree The Best WalMart The anization’ s policies and procedures allow me to provide great customer service. The tools and resources I have allow me to be as productive as possible 63% 35% Hewitt Associates Ensuring Employees Feel Valued ? Best Employers create employee ownership through trust and empowerment. Leaders walk the talk. % Employees Who Agree and Strongly Agree The Best WalMart I have the authority to make the decisions necessary to do my job well 61% 49% Hewitt Associates Ensuring Employees Feel Valued ? Best Employers create a more pelling employment relationship between employees and employers by treating employees as valued assets and partner
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