【正文】 t, Personnel and ITConsultants (BDU .) Consulting CompaniesTotal revenues: 18,8 bn. DM (BDU .)1999: Management, Personnel and IT Consultants (BDU .) Consulting CompaniesTotal revenues: 21,3 bn. DM (BDU .)2023/3/2123TOP 20 CONSULTING COMPANIES WORLDWIDE2023/3/2124TOP 30 CONSULTING COMPANIES IN GERMANYSource: L252。 Operations Management ? Figuring out how to improve the efficiency or productivity of how a business works167。 Graphics (from data to chart)2023/3/2114NATURE, TRENDS, CAREERSNature and purpose of consultingRecent trends and current challengesStaff and career paths in consulting2023/3/2115NATURE AND PURPOSE OF CONSULTINGNature and Purpose of Consulting? Definition of ?Consulting“? Brief look into history? Different types of consulting? Consulting market overview? Consultant: Profession description? Consulting strategies? Short overview over the consulting process? Reasons for clients to hire external consultants? Guidelines for the client consultant relationship2023/3/2116DEFINITION OF CONSULTINGDefinition of Consulting? ?To give expert advice or provide expert counsel.“ (IKS)? ?Consulting provides value by diagnosing, strategizing, designing, constructing, integrating, operating, or implementing solutions. Consulting utilizes relevant knowledge, based on integrity and objectivity, in both expert and advisory roles.“ (Consulting Services Team)? ?Consulting is whatever a consultant does. (Cambridge Computer Services)2023/3/2117CONSULTING HISTORY (1/2)Brief look into history? 1532 Macchiavelli‘s ?Il Principe“? 1886 Foundation of the ?analytical testlab“ by Arthur D. Little? 1895 ?A piece rate system“ by F. Taylor? 1909 Foundation of Arthur D. Little, Inc.? 1911 ?The principles of scientific management“ by F. Taylor? 1911 ?Motion Study“ by F. Gilbreth? 1912 ?Consulting Firms“ by F. Gilbreth? 1914 E. Booz sets up Business Research Services? 1925 . McKinsey starts his Consulting firm? 1934 Urwick, Orr Partners: Management ist lehr und lernbar? 1939 Peter Drucker ?The end of economic man“? 1947 Foundation of the Travistock Institute2023/3/2118CONSULTING HISTORY (2/2)Brief look into history? 1949 Robert Wiener ?Cyberics“? 1950 Marvin Bower bees CEO of Mc Kinsey and starts with the expansion? 1951 First DemingAvard for Quality in Japan? 1954 Foundation of the BDU? 1954 Peter Drucker: ?The practise of management“? 1957 Argyris: ?Personality and Organization“? 1959 Herzberg, Mausner, Snyderman: ?The motivation to work“? 1960 Mc Gregor: ?The human side of enterprise“, Maslow: ?Motivation and Personality“? 1963 Foundation of Boston Consulting Group? 1965 Foundation of the first two Business Universities in Great Britain2023/3/2119EVOLUTION OF CONSULTING FOCUS1980 1985 1990 1995 2023 2023 Quality ManagementLean ManagementReengineeringERP projectsWeb TechnologyECommerceCRMMCommerce Strategy2023/3/2120TYPES OF CONSULTINGDifferent types of management consulting167。 Selected Methods (frameworks)216。 Example consultant pany216。richASG – Austria, Switzerland, Germanyzccy IN ASG? 2,750 Employees? 7 Offices? Revenues: 1,24 Mrd. DM2023/3/2110Global Competitive OverviewStrategyDigital EquipmentMcKinseyAndersen ConsultingOrganization Processes InformationTechnologyBusiness ProcessManagement(Outsourcing)Cap Gemini SogetiUNISYSIBMComputer SciencesEDSBoston ConsultingBooz Allen2023/3/2111zccy: MARKET UNITSFinancial Services? Banking ? Health Services? InsuranceProducts? Automotive, Industrial Equipment, Travel Transportation? Consumer Pharmaceutical Products? RetailCommunications High Tech? Communications? Electronics High Tech? Media EntertainmentResources? Chemicals ? Energy Natural Resources? Utilities Government2023/3/2112zccy: SAMPLE CLIENT LIST2023/3/2113AGENDA216。nchenD252。 Revenue ‘99: 8,9 Billion USD 167。 Employees: over 65,000167。s leading panies, bringing innovations to improve the way the world works and lives.2023/3/214? One Global Firm – Act to enhance the collective values of the global partnership, while sustaining local culture.? Stewardship – Think future oriented。 Research (some basics)216。 Consulting: Nature, Trends, Careers216。 Introduction/Expectations216。 Research (some basics)216。 Consulting: Nature, Trends, Careers216。 Introduction/Expectations216。Lecture – Management Consulting: An Introduction2023/3/211169。 Andersen Consulting 2023AGENDA216。 Example consultant pany216。 Selected Methods (frameworks)216。 Graphics (from data to chart)2023/3/212AGENDA216。 Example consultant pany216。 Selected Methods (frameworks)216。 Graphics (from data to chart)2023/3/213Our Mission: Helping our clients create their future.zccy: MISSION AND VISIONOur Vision: To bee one of the world39。 act and invest to bui