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pability Now Near Future ( to 2 years) Far Future (25 years) Assessing Work Capability with CDREM? CAPABILITY METRIC Strategic Objectives Current Applied Current Potential Future Potential WHO: Repr. Sample Index Variables WHAT: Enablers Copyright 169。 Laske and Associates, LLC, 2023 E val uat ion L e ve l B r ie f D e s c r ip t ion ofM e as ur e m e nt /E val uat ionR e a c t i o n Par tic ip a n ts ‘ r e a c tio n to a n H Ri n i t i a t i v eL e a r ni n g M ot i v a t i o n , kn o w l e dg e , ora tt i t ude c h a n ge sI m p l e m e n t a t i o n C ha n ge s i n b e h a vi o r o n t h e j o bt h r o ugh H R i ni t i a t i veE nab l e r s Su r ve y ans w e r s r e ga r di ngL e ade r s hi p, c om pet e nce ,per s onal a l ignm e nt , t e ams yne r gy, c ul t ur a l c l im at e , e t c .Wo r k C apab il it y M e as ur e d in t e r m s of t hr e ek in ds of m e t a e nab l e r s( c urr e nt app l ie d, c urr e ntpot e nt ial , f ut ur e pot e nt ial )B us i ne s s I m pa c t B us i ne s s i m pa c t o f t h ec o m pa ny ‘ s m e ta e n a bl e rpr o f i l eFi na n c i a l s ( R O I ) M o n e t a r y v a l ue o f i n t e r ve n t i o nr e s u l t s a ga i ns t c o s t o f t h e H Ri n i t i a t i v e Part II: Building and Using a Capability Metric Opening a Time Window on Work Capability Copyright 169。 Laske and Associates, LLC, 2023 CAPABILITY To improve the short as well as longterm realism of pany strategy, we need to expand the number of HR evaluation levels. By doing so, we take into account a pany‘s actual work capabilities that determine its level of current and future performance. Copyright 169。 Laske and Associates, LLCC, 2023 Five Dimensions of a Strategy Map (adapted from BCS Collaborative, Inc., 2023) Human Capital Effectiveness Human Resource Efficiency Shareholder Value Financial Perspective Customer Perspective Internal Process Perspective Learning Growth Perspective Customer Satisfaction Employee Satisfaction Manage Operating Efficiency Two Tiers of Learning and Growth Competencies Strategic Alignment / Motivation Cultural Climate Team Integration Leadership Deliver World Class services Manage Customer Relationships WORK CAPABILITY Copyright 169。 Laske, 1999) ? Limits of (current and future) potential capability set limits to training effectiveness, and require longterm remediation, restructuring, or outsourcing decisions. opyright 169。 Laske and Associates, LLC, 2023 When you need a highlevel view of human resources available to meet strategic objectives, you need to understand current and future work capability Performance Is Analyzed In Terms of Work Capability ? Actual work performance is based on personal capability to work, and differs from person to person, team to team ? Following Elliott Jaques (1994), we distinguish and measure three kinds of work capability: – current applied capability – current potential capability – future potential capability ? Research shows that potential capability grows over the life span along predictable maturational pathways of self and plexity awareness (Loevinger, 1976。 Laske and Associates, LLC, 2023 Human Strategy Regards Work Capability Copyright 169。 Laske and Associates, LLC, 2023 Part I Company Strategy and Work Capability Copyright 169。 Laske and Associates, LLC, 2023 Assumptions of this Workshop ? Achieving strategic objectives is more than ever dependent on the capability of individuals and teams ? Much more indepth knowledge about human capability is available in social psychology than has so far been appreciated by CEO‘s and HR Directors ? We need to open a window on new and highly stratetgic data sources that heighten the realism of strategic decision making at the highest level of management (in particular, a Capability Metric) ? We address CEOs and HR Directors alike, focusing on human capability. Copyright 169。通過能力與業(yè)務(wù)戰(zhàn)略匹配 ,強(qiáng)化CEO視角的人力資源價(jià)值 Enhancing HR Value to the CEO: Strategies for Matching Strategy to Capability This seminar takes a prehensive, systemic view of the anization and its readiness for intervention. It addresses the ‘people power paradox’: most panies seek their future outside of themselves, not in their own people. Copyright 169。 Laske and Associates, LLC, 2023 Workshop Objectives ? At the conclusion of this workshop, participants will be able to: – better understand the relationship of strategy and capability – see their own role as HR Director in a new, proactive light, as guarantors of a balance between strategy and capability – advise the CEO on how to expand current HR evaluation levels to measuring capability underlying performance – advise the CEO on how to improve asssessing the realism of pany strategy in light of existing capability – discuss the allotment of capability resources needed for fully realizing present strategic objectives. Copyright 169。 Laske and Associates, LLC, 2023 Workshop Topics ? Part I: The Relation of Company Strategy and Work Capability – Performance is based on Capability – Relevance of Capability in the Strategy Map ? Part II: Building and Using a Capability Metric – Opening a Time Window on Capability – How CDREM? works – What a Capability Metric Tells Management ? Part III: Wrap Up – Benefits of CDREM? – New Tasks of the HR Director – Case Study Deliverables Copyright 169。 Laske and Associates, LLC, 2023 Performance is Based on Capability Copyright 169。 Laske and Associates, LLC, 2023 Vision Business Strategy Organizational Strategy Human Strategy: Capability Your Human Strategy Should be Guided by Insight into Work Capability Copyright 169。 Kegan, 19