【正文】
ify next 4 shipmentsPRODUCT LINE:0X00PRODUCT NAME:Snap ring(1) Team MembersMike Paulson, Joan Huber, John DeCarlo, Denise Roxbury, Amy Bloom, Louis Keller, Michelle Fargo, Justine Williams(3) Define and Verify Containment Actions:Checked inventory 11/22/00 for mislabeled totes, 4 pallets found, all marked correctly.Quality Alert issued 11/22/00.Joan Huber in to Livonia to relabel parts 11/28/00 – no need to return parts. There were 39 totes to relabel.(4) Define Root Causes:Shipping department has put several new employees on all shifts, inexperienced packers used incorrect labels.(If additional analysis is required indicate pletion dates)Completion Date:(5) % Contribution(each cause)100%(6) Implement Corrective Actions:Conducted meeting with managers and supervisors 11/29/00 to inform them of the issues discussed during the Livonia visit. Materials Manager conducted a meeting 11/30/00 with each shift of packers to retrain them on correct labeling and packaging. They were informed that any further problems with incorrect packaging will result in disciplinary action.(7) Preventative Actions:Purchasing paperwork holders that will be hooked on the front of the pallets and tubs for easier identification. Holders to be delivered weeks of 12/12/00.REPORTED BY:Joan HuberDATE:12/12/00Concurrence:SupervisorDATE:(8) Congratulate your team q:\Customer Corrective Action Reports\8D Blank 供方的8D報(bào)告必須回答下列問題問題是什么? (D2)問題如何解決? (D3至D6)將來(lái)該問題如何預(yù)防? (D7)顧客將通過確認(rèn)8D報(bào)告來(lái)決定這些問題是否已經(jīng)回答: 對(duì)零件的知識(shí)進(jìn)行了充分論證。背景:解決問題的方法— 當(dāng)外部或內(nèi)部出現(xiàn)與規(guī)范或要求不符合時(shí),供方必須采取有效的解決問題的方法。8D分析緒 論歡迎來(lái)到8D(8 Disciplines)課程,福特汽車公司使用8D作為問題解決的方法()。當(dāng)福特的供方具有零件或過程的問題時(shí),福特要求供方完成8D過程以確定根本原因并實(shí)施糾正措施。當(dāng)出現(xiàn)外部不符合時(shí),供方必須按顧客規(guī)定的方法做出反應(yīng),參見顧客的有關(guān)文件。完全確定了根本原因并聚焦于該原因。確定與根本相匹配的糾正措施。包括了實(shí)施糾正措施的時(shí)間計(jì)劃。8D的好處適當(dāng)?shù)赝瓿?D過程,除了能確定根本原因和糾正問題的好處外,還包括:對(duì)于供方:通過建立小