【正文】 obal Customer Audit System (GCAS) 全球顧客評審 ? Yard Walk Audits 生產(chǎn)線上巡檢 ? Verification Stations 檢驗(yàn)工位 3 Purpose of the 7 Diamond Process 7顆鉆石流程的目的 ? The 7 Diamond Process is a structured way of assessing our manufacturing process to determine whether of not it has failed to meet the quality standard demanded by our customers. ?7顆鉆石流程 是一個構(gòu)建好的評價我們的制造流程是否滿足了顧客所要求的質(zhì)量標(biāo)準(zhǔn)的一個方法 4 7 Diamond Process 流程 Responsibility責(zé)任 Production 第一步 168。 2 Production 第三步 168。 4 Correct Process? 正確的工藝 Correct Tool? 正確的工具 Correct Part? 正確的零件 Parts Quality? 零件質(zhì)量 Responsibility 責(zé)任 Process Control Managers 工藝控制負(fù)責(zé)人 168。 5b SMT RGM (Lead) 168。 7 Will Process Change Resolve? 工藝更改能解決問題嗎 Product Change Required? 產(chǎn)品更改需要嗎？ Hardy Perennial or Extremely Complex Problem 非常復(fù)雜的問題 SQA Supplier Quality Assurance QET Quality Engineering Team PST Plant Support Team SMT Systems Management Team RGM Reliability Growth Management 5 Review of Responsibility 職責(zé)回顧 ? Diamonds 14 Production amp。可靠性 ? Filter 5a Process Control Manager (PCM) ?5a 過濾 工藝控制負(fù)責(zé)人 ? Diamond 5b7 Product Engineering ?鉆石 5b7 產(chǎn)品工程 6 Insert Sample Countermeasure Card Here 此處插入對策卡樣卡 7 7 Diamond Process Stages 流程的各步驟 Stages 1 amp。 The initial investigation (Stage 1) is done where the defect was identified. 最初的調(diào)查 (第一步 )應(yīng)在發(fā)現(xiàn)缺陷的地方開始 Stage 2 is only used when the investigation in Stage 1 determined that the cause of the problem was from an upstream source. 第 2步只能當(dāng)?shù)谝徊降恼{(diào)查 ,確定問題是來源其他方面時 ,才可開始 If the process isn’t being managed to design intent, then it must be corrected and validated, prior to asking for Engineering assistance. 如果工藝沒有滿足設(shè)計內(nèi)容，當(dāng)需要工程方面的協(xié)助前，必須進(jìn)行糾正并要有效。 8 168。2 Production Corrects 正確的生產(chǎn) Production 168。 3 Rel. Engineer/ SQA/Supplier 168。 1 Correct Process正確的過程 ? Has a mandatory sequence been identified? Is it being followed? ?是否強(qiáng)制的操作序列號已識別，是否執(zhí)行了 ? Is the job being done the same on both shifts? ?在各班次中操作工作是否一致 ? Does the operator understand what the product standards are? ?操作者是否理解產(chǎn)品標(biāo)準(zhǔn) ? Is it the regular operator? Has there been a lot of turnover on the job? ?是否為固定操作工？是否此操作有很多輪換人員 ? Has the operator been properly trained? ?操作者是否正確培訓(xùn)過 ? Are the visual aids current? ?目前是否有目視化的輔助措施 ? Does the operator understand the quality outes of her/his job? ?操作者是否知道他 /她的崗位的產(chǎn)品的輸出質(zhì)量 ? Does the operator know how to municate when he/she has a problem? ?操作者是否知道當(dāng)他 /她的崗位出現(xiàn)質(zhì)量問題時如何傳遞溝通信息？ Can any of these cause the problem?以下的問題有可能產(chǎn)生問題嗎？ Stages 1amp。 2 Production 168。 4 Correct Process? 正確的工藝過程 Correct Tool? 正確的工具 Correct Part? 正確的零件 Parts Quality? 零件質(zhì)量 9 ? Are the correct tools amp。 fixtures have mutilation protection? ?是否工具 /夾具有損毀保護(hù) ? Has the workstation been error proofed? ? 工位是否有防錯設(shè)施 ? Does the workstation layout allow the operator to work effectively? ? 是否工位的布置適合操作者有效的工作 ? Has the Preventive Maintenance been done? (check log) ? 是否進(jìn)行了預(yù)防性維修 (檢查表 ) ? Are tools functioning correctly? ? 工具功能是否正確 Stages 1amp。 1 Production 168。 4 Correct Process? 正確的工藝過程 Correct Tool? 正確的工具 Correct Part? 正確的零件 Parts Quality? 零件質(zhì)量 168。2 Production 168。 4 Correct Process? 正確的工藝過程 Production Corrects Correct Part? 正確的零件 Production 168。 3 Correct Part正確的零件 Can any of these cause the problem? 11 The Reliability Engineer is responsible for determining if parts have changed and overall part quality. If parts quality (out of specification) is determined to be the problem’s root cause, then the RE will: write PRamp。如果由于零件質(zhì)量 (超差 )是根本原因，那么應(yīng)：填寫 PRamp。2 Production 168。 2 Correct Tool? 正確的工具 Correct Part? 正確的零件 Production 168。 4 Part Quality零件質(zhì)量 12 Diamonds 14 in Review 鉆石 14步回顧 ?Diamonds 14 are for evaluating the stability of the process. ?14步用來評價工藝過程的穩(wěn)定性 ?Once a problem has been identified, the automatic response must be to immediately step thru diamonds 14. ?當(dāng)問題被定義后， 14步的負(fù)責(zé)人員就自動確定下來 ?It must bee inherent in our problem solving thought process. ?這些步驟是問題解決過程中固定的流程 Responsibility職責(zé) Process Control Managers 過程控制負(fù)責(zé)人 168。 5a Engineering Filter 5a工程過濾 Is Engineering support required? 需要工程方面的支持嗎 5a is a step to filter out and resolve lessplex issues before seeking help from Quality Engineering. 5a是一步過濾出并將不復(fù)雜的問題在尋求質(zhì)量工程幫助前解決 The Process Control Manager is responsible for conducting initial studies prior to escalating the issue. 過程控制負(fù)責(zé)人負(fù)責(zé)在提升問題前指導(dǎo)初始研究 These studies may include but are not limited to: 這些研究應(yīng)包括但不局限在 : ?Problem Definition Tree 問題定義樹 ? 5 Whys 5個為什么 ? Statistical Process Control 統(tǒng)計過程控制 ? Design of Experiment (DOE) 試驗(yàn)設(shè)計 ?Shainin Techniques (quick amp。 臟 ) If after the initial studies the cause of variation has not been determined, the issue is referred to Product Engineering. The problem definition tree is the minimum exit criteria to go from Diamond 5a to 5b. 如果經(jīng)過初始研究，變差的產(chǎn)生原因還沒有確定，就需要產(chǎn)品工程的支持。 Quality Engineering 質(zhì)量工程 Project title: Poor adjustment of RR door panel 805830 Leader: Pedro Aranda Alfaro Sponsor:Juan Carlos Licea Area: VAET Coach: Leonardo Ch225。 領(lǐng)導(dǎo) ； Pedro Adranda Alfaro 發(fā)起人 ： Juan Carlos Licea 區(qū)域 ： VAET 教練 ： Leonardo Chavez salcedo 起使日 ： 2022年 10月 4日 截止日 ： 2022年 10月 29日 問題描述 ： 本月收到報告，在美國有關(guān)于門飾板的質(zhì)量問題， 右后門飾板調(diào)整不好。 策略 ： 我們起初應(yīng)用車型對車型策略，因?yàn)槎嘬囍g有很好的對比度和平衡關(guān)系。這種測量系統(tǒng)通過等量圖。階段 2表明紅 X產(chǎn)生在門飾板處。 統(tǒng)計確認(rèn) ： 一旦我們查到了候選的紅 X， 我們決定做 B vs C六組數(shù)據(jù)比較，這是為了確認(rèn)門型影響客戶滿意度。 改進(jìn)措施 ： 減少保修費(fèi)用來修復(fù)由于配合不好產(chǎn)生的門飾板問題，并且 10