【正文】 ● Giving reasons for applying ● Supplying references Is it important to type the application? (Why?/Why not?) How important is it to send a photograph? (Why?/Why not?) B: What is important when...? Dealing with a sudden increase in workload ● Deciding priorities ● Working longer hours How important is it to ask for help? (Why?/Why not?) Is it useful to employ temporary staff? (Why?/Why not?) C: What is important when...? Choosing an accountancy firm ● Reputation ● Cost How important is the size of the accountancy firm? (Why?/Why not?) How important is the experience of the accountants in the firm? A: What is important when...? Selecting staff for sales positions ● Communication skills ● Appearance How important is it to consider experience? (Why?/Why not?) Why is it important to consider motivation? B: What is important when...? Preparing for a negotiation with a customer ● Getting accurate information ● Deciding on bargaining points How important is it to establish a good relationship with the customer?. (Why?/Why not?) Is it important to consider where to meet? (Why?/Why not?) C: What is important when...? Setting up a production plant in another country ● Costs ● Labour supply How important is it to consider the regulations in the country? (Why?/Why not?) Why is it important to consider where your customers are based? A: What is important when...? Deciding whether to provide cars for employees ● Type of cars ● Maintenance of cars How important is it to consider the number of cars required? (Why?/Why not?) Is it important to consider which employees need a car for their work? (Why?/Why not?) B: What is important when...? Planning the schedule for a business trip ● Prioritising tasks ● Deciding who to meet Why is the budget for the trip important? Why is it important to check travel arrangements? C: What is important when...? Aiming to improve productivity in a factory ● Offering bonuses to staff ● Improving management systems How important is it to consider maintenance of machinery? (Why?/Why not?) Why is it important to consider running staff training courses? A: What is important when...? Helping new employees on their first day ● Discussing responsibilities ● Tour of premises How important is training on the first day? (Why?/Why not?) Why is it important to introduce new employees to other staff? B: What is important when...? Maintaining customer loyalty ● Discounts ● Newsletters How important is it to have regular meetings with customers? Is it important to respond quickly to customer suggestions? (Why?/Why not?) C: What is important when...? Monitoring pany performance ● Sales figures ● Share price How important is it to look at staff turnover? (Why?/Why not?) Is it important to consider annual costs? Part III Now, in this part of the test you are going to discuss something together. [Hold the Part 3 booklet open at the task while giving the instructions below.] 22A You will have 30 seconds to read this task carefully, and then about three minutes to discuss and decide about it together. You should give reasons for your decisions and opinions. You don39。s country? (Why?/Why not?) Is it useful to speak a few words of the client39。s salary levels? (Why?/Why not?) A: What is important when...? Choosing a location for a new business ● Local workforce ● Target customers How important are transport links? (Why?/Why not?) Is the location of petitors important? (Why? Why not?) B: What is important when...? Producing a sales brochure ● Clear descriptions of products ● Attractive pictures How important is the layout of the brochure? (Why?/Why not?) Is it necessary to include prices in the brochure? (Why?/Why not?) C: What is important when...? Aiming to improve health and safety procedures ● Reviewing current procedures ● Consulting with staff How important is staff training? (Why?/Why not?) Is it important to consider the cost involved? (Why? Why not?) A: What is important when...? Attending a business social event ● Making new contacts ● Personal appearance Is it necessary to talk about work all the time? (Why?/Why not?) Is it important to give out business cards? (Why?/Why not?) B: What is important when...? Aiming to improve a product ● Customer feedback ● Competitors39。s business Is it important to dress smartly? (Why?/Why not?) How important is it to be on time for work? (Why?/Why not?) B: What is important when...? Aiming to improve an aftersales service ● Speed of response ● Staff expertise How important is the cost of the service to the pany? (Why?/Why not?) Why is it important to consider customer needs? C: What is important when...? Planning a billboard campaign to promote a product ● Location of posters ● Amount of information Is it important to have attractive pictures? (Why?/Why not?) Is it important how long the campaign lasts? (Why?/Why not?) A: What is important when...? Offering to work on a team project ● Type of project ● Length of project Is it important who the other team members are? (Why?/Why not?) How important is the salary? (Why?/Why not?) B: What is important when...? Organising a meeting ● Preparing an agenda in advance ● Circulating the minutes of the previous meeting How important is it to set a time limit for the meeting? (Why?/Why not?) ● How important is the location of the meeting? (Why?/Why not?) C: What is important when...? Deciding targets for individual sales staff ● Last year39。m going to ask you both some questions about conferences. How useful do you think it is for people in business to attend conferences, A? (Why?/Why not?) What do you think, B? (Why?/Why not?) What do you think makes a conference interesting, B? (Why?) And