【正文】 ng． 好，那么我們明早 5 點(diǎn) 45 分叫醒您。ll have to be on the road by 7 o39。clock． 但我是 10 點(diǎn)鐘必須趕到天津花園賓館會(huì)議室。 59． So I would like to request an early morning call． 因此我想讓你們明天早上叫醒我。 58． I39。 56． Please wait just a few minutes． 請(qǐng)稍等幾分鐘。ll send for an electrician from the maintenance department． 我去請(qǐng)維修部的電工來。 53． I39。s something wrong with the TV． 噢，電視機(jī)好像有些毛病。 51． Ah， I39。 50． Some part needs to be replaced． I will be back soon． 有個(gè)零件要換了。噢，堵住了。 48． Let me see． Oh， it39。s the trouble？ 哪兒壞啦？ 47． The toilet doesn39。ll send someone to repair it immediately． 我們會(huì)馬上派人來修的。 44． There seems to be something wrong with the toilet． 我房間里的抽水馬桶好像出了點(diǎn)毛病。ll be back right away． 好的，先生，我馬上就回來。 41． Please get me a brighter one． 請(qǐng)給我換個(gè)亮的。 39． And if there is anything more you need， please let us know． 如果還需要?jiǎng)e的什么東西，請(qǐng)告訴我們。 37． Could you wait till tomorrow？ 等到明天好嗎？ 38． I hope we39。ll manage it， but we don39。 35． No problem， sir． 沒問題，先生。m awfully sorry， sir． 非常對(duì)不起，先生。 32． She said it was too much for her． 她說這使她難以忍受。s too noisy． 能給我換個(gè)房間嗎？這兒太吵了。d like this sweater to be washed by hand in cold water． 這件毛衣要用冷水手洗。ll stitch it before washing． 我們會(huì)在洗之前把襯里縫好。ll dryclean the dress． 我們將干洗這條裙子。 22． Could you send someone up for my laundry， please？ 請(qǐng)問，你們能派人來收要洗的衣服嗎？ 23． A valet will be up in a few minutes． 洗熨工馬上就到。 19． Please tell us or notify in the list whether you need your clothes ironed， washed，drycleaned or mended and also what time you want to get them back． 請(qǐng)告訴我們或在洗衣單上寫明您的衣服是否需要熨燙、水洗、干洗或縫補(bǔ)，還要寫明何時(shí)需要取衣服。 16． Excuse me． Have you any laundry？ 對(duì)不起，請(qǐng)問有沒有要洗的衣服？ 17． The laundry man is here to collect it． 洗衣房服務(wù)員來這兒收要洗的衣服了。s growing dark． Would you like me to draw the curtains for you？ 天黑下來了，要不要我拉上窗簾？ 14． Is there anything I can do for you？ 您還有什么事要我做嗎？ 15． I39。 12． Besides， please bring us a bottle of just boiled water． 此外，請(qǐng)給我們帶瓶剛燒開的水來。 10． Would you tidy up a bit in the bathroom？ 請(qǐng)整理一下浴室好嗎？ 11． I39。ll let the overnight staff know． 當(dāng)然可以，女士。 6． May I do the turndown service for you now？ 現(xiàn)在可以為您收拾房間了嗎？ 7． Oh， thank you． But you see， we are having some friends over． 噢，謝謝，但你知道我們邀請(qǐng)了一些朋友過來聚聚。 5． I39。 提供幫助 1 May I help you ? 1 Can I help you? 我能幫你嗎 ? 1 What can I do for you ? 我能為你作什么 ? May I take your bag for you? 我可以為你拿你的手提包嗎？ 2 May I help you with your suitcase? 我能幫你拿你的箱子嗎？ 2 Would you like me to call a taxi for you ? 你需要我為你叫一輛出租車嗎？ 2 Thank you very much. 非常感謝 2 Thanks for the trouble . 麻煩你了 2 It’s very kind of you? 你真是太好了 2 No, thanks. 不用了，謝謝 感謝語及應(yīng)答 2 You’re wele. 歡迎你 2 Not at all. 不用謝 2 That’s all right. 沒關(guān)系 Don’t mention it. 別提了 3 It’s my pleasure. 這是我的榮幸 表示歡迎 3 Wele ,sir(madam). 歡迎光臨，先生（小姐） 3 Wele to our hotel ,sir (madam). 歡迎光臨我們酒店，先生（小姐） 3 Wele to our western restaurant. 歡迎來我們西餐廳 3 We’re glad to have you here. 我們很高興你來到之兒 3 I’m always at your service ,sir (madam). 隨時(shí)為你效勞 ,先生 (小姐 ). 道歉 3 I’m sorry, sir (madam). 對(duì)不起 ,先生 (小姐 ). 3 I’m very sorry. 非常抱歉 . 3 I’m sorry to trouble you. 對(duì)不起打擾你了 . I’m sorry to have taken so much of your time. 對(duì)不起占用你太多時(shí)間了 . 4 I’m sorry to have kept you waiting . 對(duì)不起讓你久等 . 4 Excuse me for interrupting you. 原諒我打撓你了 . 4 I hope you’ll five me. 我希望你能原諒我 . 對(duì)道歉語的應(yīng)答 4 It doesn’t mater. 沒關(guān)系 . 4 It’s nothing. 沒什么 . 4 Never mind. 別放在心上 . 4 That’s nothing. 沒什么 . 4 Don’t bother about that. 別再想它 . 4 Don’t worry about it. 別擔(dān)心 . 50、 Don’t apologize, It was my fault. 別道歉 ,這是我的錯(cuò) . (二 ) 客房服務(wù)常見用語 1． Housekeeping． May I e in？ 我是客房的，可以進(jìn)來嗎？ 2． When would you like me to do your room， sir？ 您要我什么時(shí)間來給你打掃房間呢，先生？ 3． You can do it now if you like． 如果您愿意，現(xiàn)在就可以打掃。 1 Wele to our hotel, miss Henry. 歡迎來到我們酒店 ,享利小姐。 1 Here’s a letter for you ,Dr white. 懷特醫(yī)生 ,這兒有你的一封信 。 Are you Mrs. Best? 你是貝絲特夫人嗎 ? You must be professor Ford. 你一定是福特教授 。 Hs good to see you again ,sir(madam) 再次見到你真高興 ,先生 (小姐 )。 How are you today ,Mr. Brown ? 你今天好嗎 ?布朗先生 .。 Good afternoon ,ladies and gentlemen 下午好 ,女士們 ,先生們 。ll do it right now. 請(qǐng)稍等一下，我馬上給你辦好。ll get it for you right away. 好的，我就去拿。 96． I need another pillow. 我需要加一只枕頭。 94． Get a hotwater bottle, please. 請(qǐng)拿一只熱水瓶給我。 92． Please get me some soap. 衛(wèi)生間的肥皂要添了。 90． Please get some copies of China Pictorial for me. 請(qǐng)拿幾份《中國日?qǐng)?bào)》給我。s photo and some money. 有一張我女兒的照片，還有一些錢。m looking for it now. 丟了一只皮夾子，我正在找呢。d better check it. 衣服洗好了，請(qǐng)您過目。 82． I e and make the bed. Shall I do it now or later? 我來做夜床，你看是現(xiàn)在做還是等會(huì)兒做 ? 83． Here39。 80． Why did you e in without my permission? 你為什么沒經(jīng)我允許就進(jìn)來了 ? 81． It39。ll give it to you in time. 沒有。ll send tea into the room when the visitors e. 好，客人來訪我們會(huì)端茶進(jìn)來的。 75． May I change the water of the thermos now? 我現(xiàn)在可以換水嗎 ? 76． Some of my friends will e and see me this afternoon. Will you please give me some more hot bottles and tea cups? 下午我有幾位朋友來訪，請(qǐng)給加些熱水瓶和茶杯。 73． I39。t want to disturb my neighbors． 電話叫醒，我不想吵醒鄰居。 69． At what time do you want me to call you up， sir？ 您要我什么時(shí)候叫醒您？ 70． At 6 sharp tomorrow morning， please． 請(qǐng)?jiān)诿髟?6 點(diǎn)鐘。 65． Will you do me a favor， Miss？ 小姐，能幫個(gè)忙嗎？ 66． I wonder if your hotel has the morning call service． 不知道你們飯店是否有叫早服務(wù)。clock at the latest． 就是說我明天早晨最遲也要 7 點(diǎn)鐘上路。 62． That means that I39。 60． At what time would you like us to call you tomorrow morning？ 您想讓我們明天早上什么時(shí)候叫醒您？ 61． But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o39。m going to Tianjln early tomorrow morning． 我明天一大早要去天津。 57． The TV set is not working well． 電視機(jī)有毛病了。 55． We can have it repaired． 我們能找人修理。m sorry． May I have a look at it？ 很遺憾，我可以看看嗎？ 54． I39。 52． The picture is wobbly．