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【正文】 ToolsStatistical ToolsDesign for Six Sigma (DFSS)Basic Tools Wall Design WallClean Sheet11Challenge in the millenniumQuestion confronting business leaders and managers:It is not: “How do we succeed?” It’s: “How do we stay successfully?”12Change“It is not the strongest that survive, nor the fittest, but thosemost able to adapt to change.”Charles DarwinThe Origin of Species “People do not resist change, people resist being changed.” Beckhard13ChallengeuResistancethe universal reaction to change.uTechnical resistanceuPolitical resistanceuOrganizational resistanceuIndividual resistance14Six Sigma?uSix Sigma is not a business fad tied to a single method or strategy, but rather a flexible system for improved business leadership and performance.uIt is not about theory, it’s about action.15Passion + Execution = Fast and Lasting ResultsSix Sigma Focusu Delighting the customer through flawless executionu Rapid breakthrough improvementu Advanced breakthrough tools that worku Positive and deep culture changeu Real financial results that impact the bottom lineSigma is a statistical unit of measure that reflects process capability. The sigma scale of measure is perfectly correlated to such characteristics as defectsperunit, partsper million defective, and the probability of a failure/error(Distribution Shifted 177。 )2 308,5373 66,8074 6,2105 2336 s PPMProcessCapabilityDefects per Million Opp.Six Sigma corresponds to parts per billion if process is centeredSix Sigma Goal3 Sigma 6 Sigma5 Sigma4 Sigma % % % %HistoricalCurrentIntermediateLongtermSigma LongTerm Yield StandardSix Sigma Performance Target.... To ProduceImproved Rolled Throughput Yield, Defects Per Unit, Defects Per Million OpportunityReduced Cost of Poor Quality (COPQ)Improved Capacity and ProductivityReduced Variation In Our Processes / Products$$’sA Problem Solving Methodology? Characterize? Optimize? BreakthroughUSLTLSLUSLTLSLTUSLLSLUSL’LSL’The StrategyCustomer Focused Both Internally ExternallyWhich Business Function Needs It?As long as there is a process that produces an output whether it isa manufactured product, data, an invoice, etc... we can apply the Six Sigma Breakthrough Strategy. For these processes to perform to a customer standard they require correct inputs!!!6 SigmaMethodsMFG..DESIGNSERVICEENGMAINT.ADMIN.QAPURCH.Data is derived from objects, situations, or phenomenon in the form of measurements. Data is used to classify, describe, improve, or control objects, situations, or phenomenon.1. We only use experience, not data.2. We collect data, but just look at the numbers.3. We group the data so as to form charts and graphs.4. We use census data with descriptive statistics.5. We use sample data with descriptive statistics.6. We use sample data with inferential statistics.Levels of Analysis: What level are we??The Foundation of the Six Sigma ToolsThe Role of Six Sigma Six sigma is the best means to realize the philosophy, values, and goals associated with your business initiatives. Region BA6?LinkingPinsBusiness Area InitiativesIt unifies the initiatives and provides a mon language which all people can understand and speak.23How Do We Improve Capability? Our Outputs (Y’s) are determined by our Inputs (X’s
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