sixsigma培訓講義-展示頁
2025-02-23 13:44本頁面
【正文】 ). If we know enough about our X’s we can accurately predict Y without having to measure it. ? If we don’t know much about our X’s, then we have to resort to inspection and test (non value added operations).? By knowing and controlling the X’s, we reduce the variability in Y, which decrease the number of defects, improves RTY, cycle time, etc. We can also eliminate or reduce inspection, test, and rework.The Sources of Six Sigma Quality…by controlling...by designing...ContinuouslyReduceProcessVariabilityTighter Upper Lower LimitsTarget valuesLower Limits1. Design best target for performance2. Design system values to reduce variability of performance? ? ? AttractiveImplicitWasteExpressedQ1. If provided would you be......indifferent?...happy?Q2. If not provided......indifferent?...unhappy?Q3. If not provided......indifferent?...unhappy?? ? ? ? ? ? ? ? ? by listening......to what the customer says he/ she wants...performance tolerant to real world...process variability, not by inspection of defective output25Developing and Reinforcing ValuesCycle ofRefinementVALUESBEHAVIORATTITUDESCULTURE26The Role of LeadershipNewQuestionsNewValues NewMeasuresLeadership(Humility/Listening)NewBehaviors27Leadership plays the roleuValues are a function of behaviorsuMeasuring the right things is key uChange must be supported and driven from the topuWill is a key element for a successful deployment28Why are we here?“There is a recognition that leadership needs to be a key ponent of Consumer Driven 6Sigma within any anization trying to undertake 6Sigma deployment.”Mikel Harry / Richard Schroeder 29What’s In It For Me? “… the best statistical analysis in the world is useless if those handling the information are paralyzed by corporate fear. When data suggests one direction but corporate culture or convention dictates another, fear can rule and the potential for change is lost. Only strong leadership can eradicate the fear factor and allow an anization to realize its potential. Statistics alone cannot achieve breakthrough.”Mikel Harry / Richard Schroeder 30Define Future StateLeadership in Six SigmaOrientationPresent StateFuture StatePTSLeadership SkillsBusiness BasicsProject ManagementPersonal DevelopmentPTS PTS PTS PTSDEFINE MEASURE ANALYZE IMPROVE CONTROLDefine Plan Manage CloseTeam ManagementTeam DevelopmentMeeting FacilitationTeam ManagementDevelop Transition PlanChange ManagementAnalyze Present State 31Six sigma structureu Strategy— Consumerdriven, focus on product, process, and service.u Organization—Allfunction involvement and Personal Development.u Policy—Companywide engagement, HR,IT,and Finance support.u Management—Project, Team, and Change Management.32Deployment StructureMaster Black Belts (FullTime)Project Champions (PartTime)Black Belts (FullTime)Green Belts (PartTime)Executive Leadership (PartTime)Deployment Directors (Full/PartTime)336s Project Champions6s Deployment Champion(s) SMBusiness Unit LeaderCEO Corporate 6s Senior ChampionSMHR DeploymentChampionSMIT DeploymentChampionSMFinance DeploymentChampionSMPRDeploymentChampionSMBusiness OperationsLeaders6sHR Manager6s Financial ManagerGreen BeltsSM6sIT ManagerTrainin
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