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to them – The key to good teamwork is flexibility! ? We can use a mon language to describe what we are thinking and feeling – “Scott, I know you feel fortable working as a “HiC”, so I will change my approach to you.” page 15 169。 2023 by Inscape Publishing, Inc. An example—me! ? Global strategy planning sessions at Inscape Publishing – Come up with a plan for our investors ? Sales Manager: – Confident, optimistic, passionate, persuasive, creative, love to argue, like to talk in very general terms ? Finance and Accounting Manger: – Wants detail, determine the rules and follow them, “show me the numbers”, check for accuracy ? We can drive each other crazy…why??? page 13 169。 ? Over 25 years of research, in 17 languages – Over 30 million people have used DiSC in panies like Sony, PG, Honda, Avon, United Airlines, AMA ? Choose a situation and respond to 28 groups of words – Takes about 10 minutes ? Choose “Most” and “Least” Friendly Accurate Outspoken Calm ? Selfscoring, showing me a graph of my highs and lows – Personalized feedback on my “style” of working in this situation – I am a “Highi, HighD” at work page 11 169。 2023 by Inscape Publishing, Inc. Inscape Publishing’s DiSC174。 2023 by Inscape Publishing, Inc. A DiSC174。 2023 by Inscape Publishing, Inc. DiSC174。 – based on the study of psychology ? Much of psychology is based on abnormal behavior ? Dr. William Moulton Marston studied the emotions and behavior of “normal” people doing “normal” things ? Noted how different people respond in different ways to similar situations – Focused on observable behavior page 7 169。 2023 by Inscape Publ