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企業(yè)管理者的原理-文庫吧資料

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【正文】 seminator 信息傳播者 ? 溝通交流信息,解釋和說明情況 ? Spokesperson 發(fā)言人 ? 新聞發(fā)布,通報(bào)事項(xiàng) Decisional 決策 ? Entrepreneur 企業(yè)家 ? 制定戰(zhàn)略,控制執(zhí)行過程 ? Disturbance handler 意外處理者 ? 重大意外,危機(jī)動(dòng)亂的處理 ? Resource allocator 資源分配者 ? 調(diào)度、安排、授權(quán)處理人財(cái)物 ? Negotiator 談判者 ? 與合作者、競(jìng)爭者、工會(huì)的談判 問題??? ? What is different roles between top level manager and middle or lower level manager? ? What kinds of manager role did you have played in your anization ? ? Do you often find confusion of manager roles in your anization ? ? Why ? Do you think it is reasonable ? Important concepts 主要概念 ? Process approach: ? based on planning, anizing, leading, controlling ? Systems approach: ? closed and opened systems, anization is influenced by and does interact with its environment ? Contingency approach: ? Based on intuitively logical and variable situations 解決變化中的難題 ? 激勵(lì)制度往往會(huì)發(fā)生效能遞減趨勢(shì),特別是在環(huán)境發(fā)生迅速變化的今天更是這樣。讓山田廠長困惑的是,無論采取什么質(zhì)量管理方法,都不能使工人避免偶爾忘記裝入彈簧。Fundamentals of management 管理學(xué)原理 How to Learn Management Communication each other Group discussion Textbook Testing and examination Chapter 1 manager and management 第一章 管理者與管理 Important concepts 主要概念 ?What is anization? ? Three mon characteristics: ??? ?What is management ? ? Three mon factors: ???Discussion 討論 ? 1961年,日本松下公司的山田電器廠遇到了一個(gè)開關(guān)質(zhì)量難題。實(shí)際上,這個(gè)開關(guān)的裝配操作很簡單:從裝有許多彈簧的盒內(nèi)每次取出兩個(gè)裝入開關(guān),再裝上按鈕。 ? 你能幫助山田廠長解決這個(gè)難題嗎? Answering 答案 ? 日本管理專家新江滋生建議稍稍改變一下操作程序: ? 每次從彈簧盒里取出兩個(gè)彈簧放進(jìn)一個(gè)小盤內(nèi),再從小盤中取出彈簧裝入開關(guān),若裝配后盤內(nèi)留有彈簧,工人便能立即意識(shí)到發(fā)生漏裝,予以糾正。在某一企業(yè)中,以前的激勵(lì)不能發(fā)生有效的作用了,于是,試行了申報(bào)激勵(lì)的制度。因而申請(qǐng)企業(yè)按規(guī)定獎(jiǎng)給他 30萬元。 Chapter 2 第二章 管理的變化 Important concepts Civilization waves agricultural industrial information next ?? Biotech or others ? The change of manager’s idea in 1900 Two principles : Charity and Stewardship Charity principle Business should give voluntary aid to society’s needy persons and groups. Ways are philanthropic foundations, private initiatives to solve social problems. Stewardship principle Business, acting as a public trustee, should consider the interests of all who are affected by business decisions and policies. Ways are stakeholder approach to corporate strategic planning, optimum longrun profit rather than shortrun profit, enlightened selfinterest attitude. Question? How does an anization go global? Stage 1 export Stage 2 Hire foreign representatives Contract with foreign business Stage 3 Licensing Jointventure Branch process discussion ? Globalization ? Ethnocentrism ? parochialism Right or Rowing ? 企業(yè)已經(jīng)繳納教育附加稅,因而沒有義務(wù)再資助辦學(xué)。 ? 在香煙外盒寫上 “ 吸煙有害健康 ” 是毫無意義的,因此是沒有必要的。 Differences ?Social responsib
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