【正文】
Failure Test Report Release Test Criteria Build Environment Receive Release Package All Cycle Updates Complete Report SignOff Error in Release ? Conversion Testing Acceptance Testing Performance, Restart amp。 Data Test New Installation Regress Changes amp。1 2020/7/7 European Integration Project I. T. O p e r a t i o n s P r o c e s s M o d e l . Operations Process Model 2 2020/7/7 European Integration Project Affected Parties Operations Testing perations esting OLA Reporting VENDORS SYSTEM MANAGEMENT USERS DEVELOPERS Fault Management Fault Management Disaster Recovery isaster ecovery Recovery Recovery Change Control hange ontrol Implementation I ple entation OLA Definition Incident Management SLA Definition SignOff Reports Disaster Notification/ Disaster Plan SignOff Disaster Request Reports Audits Confirmation Affected Change/Installation Action Confirmation SignOff Change of Code/Release of Test Change Requests Requirements SignOff Feed Back /Closure Incidents Requirements Reports Workarounds Unresolved Incidents SLA SLA Reports Recovered Systems Information OLAs Events from Management Systems Failure Events Fix Configurations Current Environ. Info. Change Record Approval Results Test Requests Confirmation OR Negative Results Authorised Chan