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s Technology5 Implementation Success Key Focus AreasOur experience tells us that achieving harmony of people, processes and technology requires a focus in six key areas:PeopleProcesses Technology6Business Focus? What quantifiable business gains are expected?? What is the Return on Investment (ROI)?? How can I measure my ROI?? How can I benefit from the business best practices inherent in the application?? Which business processes should I allow the package to redesign?? Which processes should NOT be redesigned?7Organization Focus? What will be the impact of this new application on my people? On productivity?? How can change be managed?? What will be the impact on the anizational structure of my business?? Do I need to redesign the anization?? What training is required? When?? What is the cost?? Who are the champions of change?8Application Focus? Will the function of this application support all the requirements of my business?? How do I resolve any gaps?? How should the application be configured to best support my business? What reports will be required?? How do I integrate this application into my current system environment? What data needs to be mapped and converted?? What is the best data conversion plan? Cutover plan?9IT Architecture Focus? What impact will there be on my current IT infrastructure? . . . on my IT production processes? . . . on my IT architecture?? What new technologies must I have to support the new application?? How much will it cost?? Do I have the right technical skills?10Engagement Focus? What is the best approach for implementation?? Shall I do a pilot, then rollout to other sites?? Shall I implement only certain modules first then remaining modules of the application later?? How shall I anize my project team?? What skills do I need on my team?? How much time will it take?? How should I anize the work to be done?? How can I manage the project changes? Issues? Decisions? Signoffs?11 Production/Operations Focus? How will I handle application version upgrades?? Can I adequately support and maintain the application environment?? Establish help desk skills and anization for newly introduced system? Determine new tech skills12Agenda? Implementation Success Factors? The Value of IBM’s Solution Approach? Licensing the Method? Method Demo13The Value of IBM’s Solution ApproachMethod BLUE:?Addresses the six key focus areas for a plete lifecycle implementation?Workproduct based for flexibility and ease of use?Provides a roadmap for the work that must be done?Provides samples, examples, guidance of work to be pleted14The Value of Our Solution Approach