【正文】 Choice第八章 1. Which of the following is an example of anisational change?（ E） A. the switch to a new production method B. the decision to offer a new product line C. the introductions of a new pay for performance system D. all of the above E. A and B only 2. The adoption of a new idea or behaviour by an anisation is known as anisational: （ A） A. change B. development C. structure D. intervention E. responsibility 3. Environmental forces for change include which of these? （ B） A. anisational plans B. global petition C. pany problems D. anisational needs E. employees 4. General Electric, according to your textbook, closed its microwave factory in response to:（ A） A. internal forces B. environmental forces C. a lack of cash flow at GE D. demands by employees E. demands by labour unions 5. __________ is(are) important role(s) to be played during the process of anisational change. （ A） A. The idea champion B. The critic C. The sponsor D. Inventor E. All of the above 6. The biggest barrier to anisational change is usually: （ C） A. disagreement about the benefits B. uncertainty about the future C. a lack of understanding and trust D. fear of personal loss E. too much trust 7. What is force field analysis? （ C） A. the analysis of the forces that drive customers to a certain anisation B. the analysis of the forces that drive the anisation of a pany C.。 T The classical decision making model assumes that the decisionmaker is rational, and makes the optimal decision each Decisionmaking must not be done amid everchanging factors, unclear information and conflicting points of According to the VroomJago Model, leaders should be concerned with decision characteristics like a mitment requirement, problem structure and subordinate CHOICE 1.、 A choice made from available alternatives is known as a ___A______. A. decision B. plan C. planned goal D. tactic E. strategy The lowest possibility of failure is associated with the condition of:C A. ambiguity B. uncertainty C. certainty D. risk E. two of the above The classical model of decision making is based on ___C_______ assumptions. A. philosophical B. irrational C. economic D. uncertainty E. industrial Which of these is the first step in the managerial decision making process? C A. evaluation and feedback B. development of alternatives C. recognition of decision requirement D. diagnosis and analysis of causes E. selection of desired alternatives Feedback is important because:D A. decision making is a continuous process B. it provides decisionmakers with new information C. it helps determine if a new decision needs to be made D. all of the above E. B and C only CHAPTER 7 Designing Adaptive Organizations TRUE/FALSE 1. Organisational structure refers to the framework in which the anisation defines the way tasks are divided, resources are deployed and departments are 2. Authority is the right to use resources, make decisions and issue orders in an 3. Given the challenges to meet customer needs and adapt to the environment, most anisations today discourage managers to delegate authority to the lower 4. The number of employees reporting to a supervisor is his or her span of 5. An advantage of vertical functional structure is its quick response to external CHOICE 1. Which of these refers to the deployment of anisational resources to achieve strategic goals?C A. planning B. controlling C. anising D. leading E. strategic management 2. Strategy defines _______ to do while anising defines _______ to do A. how, what B. how, why C. what, how D. what, why E. when, what 3. Organisation structure is defined as:B A. the visual representation of the anisation B. the framework in which the anisation defined how tasks are divided, resources are deployed, and departments are coordinated C. the division of labour D. the unbroken line of authority that links all individuals in the anisation E. none of the above 4. __________ is the formal and legitimate right of a manager to make A. Delegation B. Responsibility C. Authority D. Leadership E. Span of management 5. Which of these means that each employee is held accountable to only one supervisor?B A. scalar principle B. unity of mand C. work specialisation D. division of labour E. span of management 6． __________ means that decision authority is located near the __________ of the A. Centralisation, bottom B. Decentralisation, top C. Centralisation, top D. Centralisation, middle E. None of the above 7. Which of the following is a contemporary approach to structural design in departmentalisation?D A. functional B. divisional C. matrix D. teams E. geographicbased 8. Advantages of the matrix structure include:E A. It increases employee participation. B. It makes efficient use of human resources. C. It works well in a changing environment. D. It develops both general and specialist management skills. E. All of the above. 9. An advantage of the divisional structure is:A A. concern for customers’ needs is high B. there is little duplication of services across divisions C. there is good coordination across divisions D. top management retains tight control of the anisation E. there is no petition for corporate resources 10. Disadvantages of the work approach include:D A. a lack of handson control B. the possibility of losing an important part of the anisation C. weakened employee loyalty D. all of the above E. A and C only FILL