【正文】 rekw?z?t]先決條件 conditions are different in obtaining the formal formal guide needs to pass the guide qualification test and apply for the formal guide certificate from the tour administrative department after he obtains the guide qualification temporary guide needn?t obtain the guide qualification )The demands for language ability are formal guide is not limited by language the temporary guide must be the person who grasps some specific language and owns some special language ability and is urgently緊急的 needed by the travel agency which hands in the application to the tour administrative the temporary guide can?t apply for the temporary guide )The application procedures are formal guide certificate must be applied by the tour guide himself。5)The tour guide hasn?t chosen the proper place to meet the tourists with the reception ？ 答：（1）工作不細(xì)致，沒有仔細(xì)閱讀接待計(jì)劃；（2）沒有按規(guī)定提前到達(dá)接站地點(diǎn)；（3）只讀接待計(jì)劃，沒有看變更計(jì)劃，還按原計(jì)劃接團(tuán)；（4）沒有查閱新的時(shí)刻表；（5）導(dǎo)游接站時(shí)的地點(diǎn)不當(dāng)。3)The tour guide hasn?t read the modified record改進(jìn)的記錄。?s the subjective reasons that no guide es to meet them when the tourists arrive? 1)The tour guide hasn?t done his work carefully, hasn?t read the travel plan carefully。4)The most important point of something and some ？導(dǎo)游講解時(shí)，一般要突出哪些方面？答：突出重點(diǎn)法就是做導(dǎo)游講解中不面面俱到，而是突出某一方面的導(dǎo)游方法。2)The representative典型的 landscape典型的風(fēng)景。導(dǎo)游員運(yùn)用目光的方法主要：（1）目光的聯(lián)結(jié)；（2）目光的移動；（3）目光的分配；（4）目光與講解的統(tǒng)一。3)The distribution of vision。 aspects is the tour guide?s vision(sight)posed of? How many methods does the application of vision have? A: The tour guide?s vision is mainly posed of three aspects which are the change of pupil瞳孔, the length of vision contact and the angle of vision : The application methods of vision mainly include: 1)The joint of vision。3)Stimulating 刺激the tourist?s imagination thinking。θetik]appreciation 美學(xué)欣賞information。the melancholy [39。the irritable [39。2)The tour guide?s service is a media of aesthetic appreciation 美學(xué)欣賞and seeking are the mon types of tourists? individuality characteristics? 游客的個(gè)性特征一般分為哪幾種類型？The lively（活潑的）style。 aspects does the cultural character of tour guide?s service display on ? 導(dǎo)游服務(wù)的文化性表現(xiàn)在哪些方面？1)The tour guide?s service is an important channel to disseminate [di39。4)Act in close coordination with the national guide and the tour a local guide, you ought to walk in front of the group with a flag or group sign holding in the the national guide and tour escort walk at the back just to make sure that no one gets lost。departure time, etc.2)Each time on the bus in the morning, remind the tourists of the schedule in the morning and in the afternoon arriving at a scenic spot, the guide should make sure that they all know the tour route, the exact time of staying at this scenic spot, the coach number and the parking lot。remember the tour bus number during the sightseeing。?t swim in those prohibited swimming areas。 3)Attention： ?t ride a bicycle on his/her own。 3)The tourist has to pay all the extra expenses.  which situation should a tour guide stop a tourist from taking activities on his/her own? 在什么情況下，導(dǎo)游應(yīng)阻止客人進(jìn)行自由活動？1)On the day when the group is going to leave for another destination。5)Wish all of the tourists a pleasant journey to the next city and happy stay in the tourists are about to leave China, wish them good luck and convey best regards to their families and their relatives, and tell them that they are wele to e back again. to help a tourist extend his/her visa?怎樣幫助游客延長簽證？1)Get the document（證明）with a reasonable explanation from the local travel service。3)Ask them for their opinions and suggestions and let them know that their opinions and suggestions will help improve your work in the future。2)Make preparations in instance, what religion do the tourists believe? Which church do they want to go? When does the church open? Where is the location of the church? etc.3)Satisfy their specific instance, certain restaurant, certain meal, or even certain time for those religious people. to extend the farewell speech?怎樣致歡送辭？1)Look back on the sightseeing activities in the past few days and express your appreciation to the tourists for their support and good cooperation。 4)Let the deafmute聾啞者 tourists sit in the front seat of the bus so they can read your body language。2)Choose a tour route with less or non steps in the scenic spot。ask for a spacious寬敞的 bus。let them often have a rest when they feel tired. 接待高齡游客應(yīng)注意哪些問題？ 答：（1）妥善安排日程；（2）做好提醒工作；（3）注意放慢速度；（4）耐心解答問題；（5）預(yù)防游客走失。3)To prevent the aged tourists from getting lost, the tour guide should keep telling them the parking lot of the tour bus, the tour route in the scenic spot, etc.4)Tell the aged if anyone does get lost, stay there until the tour guide es to get him/her。4)See them off until the means of transportation is the outbound 開往外地的，開往外國的group(international group), the tour guide can leave the airport after the tourists enter the separate area.  a tour guide, how would you take care of the aged tourists? 作為導(dǎo)游員，接待高齡游客應(yīng)注意什么問題？1)Slow down walking speed and speaking speed。2)Check and get the airline tickets, the boarding cards and the baggage tags from the porter?s hand in them to the national guide or tour leader(if there is no national guide)。6)Check and discuss the itinerary [a?39。 4)Inform the tourists of the itinerary just for the day or the next day。get room keys, etc.)2)Introduce the hotel facilities(the location of the restaurant, elevator, cashier, business centre, post office, etc.)。 3)Take the tour group to the bus and help them get on. should a tour guide do when the tourists arrive at the hotel ? 游客抵達(dá)酒店時(shí)導(dǎo)游應(yīng)該作什么？1)Help them check in。3)Go to ask tourists politely according to their nationalities feature, number of the tourists in the group, the group flag, sign, tag, etc.  should a tour guide do after he/she has met the tour group? 導(dǎo)游在導(dǎo)游接到客人后應(yīng)該做什么？1)Collect the luggage together w