【正文】
ve achieved it? 5. Who will the training target? 6. What is your timeline and budget? 7. What is the history and reputation of training in your pany? 8. Who will be responsible for selecting, monitoring and evaluating the training? 9. Should we use an inhouse or an outside trainer? Should we train onsite or off? 10. What is the best way to deliver the training content? 11. Does the program offer multidimensional learning? 12. Does the training give participants meaningful opportunities to learn actively? 13. Does the program offer real life problem solving? 14. Does the training match your corporate culture? 15. What materials does the program use? 16. What are the qualifications of the training program? 17. What are the qualifications of the individual facilitator? 18. Who has used the training? What do they say about it? 19. Is there a guarantee? 20. What must be done to ensure training has a lasting impact? Questions help you turn your trainees into learners, and keep learning intact after the training is over 演講完畢,謝謝觀看! 。 第一階段:課前活動(dòng) ?識(shí)別有成效與無成效的活動(dòng); ?與老板一起討論其工作的基本要素; ?選擇一個(gè)參加者和老板都要面對(duì)的重要機(jī)會(huì)和問題; ?將一個(gè)員工評(píng)價(jià)樣本送給培訓(xùn)項(xiàng)目協(xié)調(diào)人 。 培訓(xùn)結(jié)束時(shí)下一個(gè)考核周期 結(jié)果層面 ? 培訓(xùn)為經(jīng)濟(jì)效益的提高產(chǎn)生多大貢獻(xiàn)? 質(zhì)量、數(shù)量、利潤(rùn)、投資回報(bào)率等指標(biāo)考核 ?課程體系的完善; ? 培訓(xùn)評(píng)估數(shù)據(jù)庫(kù)的建立與完善。它是對(duì)培訓(xùn)所產(chǎn)生的貨幣收益與培訓(xùn)的成本進(jìn)行的比較企業(yè)從培訓(xùn)中所獲得的價(jià)值 . 培訓(xùn)效果評(píng)估 反應(yīng)層面 評(píng)估層面 評(píng)估內(nèi)容 評(píng)估方式 ? 受訓(xùn)者對(duì)培訓(xùn)的滿意度; ? 受訓(xùn)者對(duì)培訓(xùn)的建議。它可用來判斷項(xiàng)目給企業(yè)所帶來的回報(bào),效果性結(jié)果表現(xiàn)在企業(yè)成本節(jié)約、產(chǎn)量增加以及產(chǎn)品或顧客服務(wù)質(zhì)量的改善等。對(duì)反應(yīng)性結(jié)果的評(píng)價(jià)可通過受訓(xùn)者填寫問卷獲得,這種信息對(duì)于確定哪些因素有利于學(xué)習(xí),哪些因素阻礙學(xué)習(xí)是很有用的。情感結(jié)果的一種類型是受訓(xùn)者對(duì)培訓(xùn)項(xiàng)目的反應(yīng)。 ? (3)情感結(jié)果。它是用來評(píng)價(jià)受訓(xùn)者的技術(shù)及行為的一種指標(biāo)。通??捎脮鏈y(cè)驗(yàn)的方法來評(píng)價(jià)。 ? (1)認(rèn)知結(jié)果。主要包括以下一些內(nèi)容:選擇設(shè)計(jì)適當(dāng)?shù)呐嘤?xùn)項(xiàng)目;確定培訓(xùn)對(duì)象;培訓(xùn)項(xiàng)目的負(fù)責(zé)人,包含組織的負(fù)責(zé)人和具體培訓(xùn)的負(fù)責(zé)人;培訓(xùn)的方式與方法;培訓(xùn)地點(diǎn)的選擇;根據(jù)既定目標(biāo),具體確定培訓(xùn)形式、學(xué)制、課程設(shè)置方案、課程大綱、教科書與參考教材、培訓(xùn)教師、教學(xué)方法、考核方法、輔助器材設(shè)施等。 ? 培訓(xùn)往往片面地強(qiáng)調(diào)立竿見影的效果,出現(xiàn)