【正文】
team champion is responsible for taking these remendation back to management and driving implementation.決策支持人負(fù)責(zé)將改進(jìn)建議往上級(jí)呈報(bào)并推動(dòng)落實(shí). 8: Congratulate To Your Team, Case Close8D 第八條:祝賀結(jié)案Champion and team leader recognizes team members for their role in solving the problem.決策支持人和組長(zhǎng)肯定小組成員對(duì)解決問(wèn)題的貢獻(xiàn)。十. Discipline 6: Verify Of Effectiveness 8D 第六條:效果確認(rèn) verification results in quantifiable terms. (.: achieved CpK – or decreased defect occurrences to zero, etc.)用量化指標(biāo)來(lái)確認(rèn)對(duì)策落實(shí)效果(…) immediate corrective actions until permanent corrective actions are verified as being effective.緊急對(duì)策不能停,直到永久改善措施被確認(rèn)生效十一. Discipline 7: Prevent Recurrence8D 第七條:防止復(fù)發(fā) the internal and/or external cultural or systemic changes that must be made to prevent the problem from recurring。九. Discipline 5: Permanent Corrective Action 8D 第五條:永久改善措施 who, what, when amp。八. Discipline 4: Seek The Root Cause 8D 第四條 根本原因 why the change in condition occurred, or identify the “Hole” in the system which allowed the preexisting condition to go undetected.描述為何發(fā)生,并指出該問(wèn)題流出的原因。 how you will capture and contain the defects now, and prevent them from getting the customer.指明緊急對(duì)策的人、事、時(shí)及方法,同時(shí)防止在客戶端再發(fā)生。 the condition in quantifiable terms, if available. 如有可能,量化導(dǎo)致問(wèn)題存在或發(fā)生的條件。六. Discipline 2: Describe The Problem 8D – 第二條:描述問(wèn)題1. Use terms understood by the customer. 用客戶可完全理解的述語(yǔ)描述問(wèn)題。 a team champion (management members who will remove roadblocks of the team 選擇團(tuán)隊(duì)決策支持人(決策支持人要能排除障礙)。l Permanent corrective actions – Long term, permanent fix. 永久改善措施:長(zhǎng)期的,永久性的。4. Agreed permanent corrective actions in place within 10 working days upon receipt of 8D. 永久改善措施:10個(gè)工作天落實(shí)到位。2. Immediate corrective actions implemented within 5 working days upon receipt of 8D. 緊急對(duì)策:5個(gè)工作天內(nèi)落實(shí)。6. Where immediate corrective actio